Director, Strategic Growth – AI Services

🔥 23 hours ago

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TaskUs

10,000+ employees

Founded 2008

🤝 B2B

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2018-08

B2B • SaaS • Finance

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

📋 Description

• Serve as the strategic architect of growth for sophisticated AI and LLM partners • Lead the charge in expanding the footprint within the 'Mag7' and frontier model labs • Partner cross-functionally with other Sales leaders, Solutioning, and AI Operations for a unified approach • Act as a strategic anchor for AI partners and co-architect their innovation roadmaps • Maintain a high-touch engagement model to embed TaskUs into the client's ecosystem • Hunt for new opportunities within current accounts and introduce them to the latest TaskUs services • Work with Solutions and AI Services teams to turn complex client needs into reality • Stay attuned to the AI industry by tracking emerging trends and monitoring competitor activity • Drive aggressive revenue growth within leading AI and LLM organizations

🎯 Requirements

• 5+ years of experience in B2B account management in AI services, customer success, business development, or client services in AI organizations • Demonstrated ability to proactively generate new opportunities through relationship-building, in-person events, and ecosystem engagement • Proven track record of managing and growing a portfolio of accounts with a structured and scalable approach • Experience working with technical or product-focused customers and translating their needs into talent or services solutions • Energy and enthusiasm for participating in and helping shape the startup and AI community • Excellent communication and organizational skills; comfortable operating in ambiguity while bringing structure through process and execution • Data fluency, including experience using dashboards and metrics to inform strategy and performance • Passion for delivering high-value customer experiences and aligning internal teams around client success

🏖️ Benefits

• Comprehensive benefits package including medical, dental, and vision insurance • 401(k) with company match • Paid time off including vacation, sick leave, and holidays • Variable pay in the form of an annual bonus based on individual and company performance

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