
B2B • SaaS • Finance
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
June 13

B2B • SaaS • Finance
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
• lead and mentor a team of instructional designers, content writers and editors • provide thought leadership in instructional design strategies • hire, train, mentor and evaluate staff (ID Supervisors) • implement training for key functions • analyze learning needs to determine required skills • define instructional design strategy and outline training content • facilitate the Train-the-Trainer (T3) sessions • evaluate the learning effectiveness
• 3-5 years designing learner-centered training programs and developing related training materials • 3-5 years conducting learning needs analyses • working knowledge of adult learning, instructional design, and evaluation principles • drafting measurable training goals and learning objectives • developing appropriate learning assessment strategies and instruments • technology literate • experience with media development tools, office suite, and web applications • understanding of functionalities of courseware authoring tools (e.g., Adobe Captivate, Articulate Storyline) • E-Learning design principles, practices, and platforms (LMS)
• competitive industry salaries • comprehensive benefits packages • inclusive environment • positive impact on the community • support for internal mobility and professional growth
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