TaskUs
B2B • SaaS • Finance
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
Financial Customer Service Representative
November 18
TaskUs
B2B • SaaS • Finance
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
📋 Description
• Create exceptional member service experiences in an Inbound Call Center setting • Maintain a professional demeanor and troubleshoot member inquiries • Provide decision-making support and ensure quick resolutions for financial concerns
🎯 Requirements
• High School Diploma or equivalent required • Previous customer service experience required • Six months as Member Care Representative 1 or previous Digital Services experience required • Additional training or experience with technical support or troubleshooting online and mobile banking issues preferred • Call Center or Banking experience is a plus
🏖️ Benefits
• Competitive industry salaries • Comprehensive benefits packages • Employee well-being prioritization • Internal mobility and professional growth opportunities
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🇺🇸 United States – Remote
💰 Venture Round on 2018-04
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇪🇸 Spanish Required