TaskUs
10,000+ employees
Founded 2008
🏥 Healthcare
📦 Logistics
📣 Marketing
💰 Private Equity Round on 2018-08
Healthcare • Logistics • Marketing
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
Quality Supervisor
🕒 June 23
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TaskUs
10,000+ employees
Founded 2008
🏥 Healthcare
📦 Logistics
📣 Marketing
💰 Private Equity Round on 2018-08
Healthcare • Logistics • Marketing
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
📋 Description
• Mentor, guide, and help develop a career path for Quality Analysts; • Implement, oversee, and enforce escalation channels in accordance with mutually agreed-upon procedures; • Lead a high-performing team to build problem-solving, critical thinking, analytical, and technical skills; • Establish ambitious but realistic team goals; • Work with direct reports on plans for executing and measuring progress and sharing results; • Identify actionable insights, offer recommendations, and shape team’s strategy.
🎯 Requirements
• At least 2 years of relevant people management experience within or beyond the BPO space. • Ability to think strategically and solve problems through creative means • Background in providing constructive feedback and implementing corrective action plans • High-level understanding of customer confidentiality standards • Passion for developing the skills and know-how of team members • Experience in mediation and conflict resolution techniques
🏖️ Benefits
• Competitive industry salaries • Comprehensive benefits packages • Internal mobility • Professional growth opportunities
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