Senior Associate Project Manager, AI Safety Services

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TaskUs

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2008

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 Private Equity Round on 2018-08

Healthcare • Logistics • Marketing

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

📋 Description

• Own end‑to‑end execution—from scoping and task‑template creation through annotation, model‑pipeline setup, QA, and deployment hand‑off. • Coordinate cross‑functional teams: engineers, annotators, data scientists, GTM leads, and client stakeholders. • Build & automate workflows: create Asana projects; script Python / SQL jobs for metrics and QC checks. • Track & report KPIs: timelines, throughput, quality, margin, and resource utilisation—dashboards in Looker, Power BI, or Streamlit. • Drive continuous improvement: identify bottlenecks, run retros, and implement SOP updates that scale to the next project. • Maintain artefacts: SOWs, RACI charts, risk registers, and knowledge‑base pages that keep the team aligned. • Front‑row seat: Work with cutting‑edge AI teams solving safety challenges most companies haven’t faced yet. • Variety & velocity: Juggle multiple high‑impact projects, each with unique data and model workflows. • Growth runway: Define best‑practice ops for a scaling business and step into senior‑program‑manager or operations‑lead roles. • Mission first: Help ensure AI systems are safe, fair, and effective—in partnership with world‑class researchers and engineers.

🎯 Requirements

• 5+ years managing technical projects or operations in AI data, or software domains. • Hands-on experience with Agile/Scrum or Kanban workflows (JIRA, Asana, Linear, or similar). • Proven record of delivering projects with distributed or remote‑first teams. • Comfort translating between technical and non‑technical stakeholders. • Project‑management excellence: scoping, scheduling, risk management, and stakeholder comms. • Lightweight scripting: Python or similar for automation, data manipulation, and report generation. • SQL & dashboards: query data warehouses and build KPI views. • Tool savvy: familiarity with annotation platforms (Label Studio, Labelbox) and cloud services (AWS/GCP/Azure). • Process mindset: design SOPs/playbooks and iterate quickly based on feedback.

🏖️ Benefits

• Competitive industry salaries • Comprehensive benefits packages • Commitment to a People First culture • Internal mobility and professional growth opportunities