Principal Product Designer

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🕒 April 23

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TAXWELL

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2003

Niche players, quality segment, over 20 years experience in international and national tax and corporate matters, tax and corporate lawyers, Supreme Court litigation, ex-Big4, close cooperation with renowned arbitrators and foreign counsel, autonomous steady growth

📋 Description

• Taxwell is looking to hire a Principal Product Designer to join our mission of making it affordable and easy for individuals and businesses to digitally file their taxes. • This individual will advance the product design discipline, including defining how the organization designs with and for AI, to elevate our experience. • Collaborate closely with product management and engineering teams to deliver superior experiences that solve complex problems, achieve business impact, and elevate customer outcomes. • Define user experiences and interfaces for product prototypes in keeping with industry standards and best practices. • Translate user needs and business requirements into compelling experiences and strategies across complex, multi-touchpoint journeys. • Create user journeys, user flows, and interactive prototypes across multiple customer journeys and interfaces. • Ability to use vibe coding tools to communicate in code while establishing patterns and best practices. • Advise senior leaders on design initiatives, strategies, and the strategic role of AI in the product experience. • Lead the development of product design best practices, templates, and trainings to increase design knowledge and standards for the organization, with a focus on AI-native design methodologies. • Define metrics to manage and measure design success and prioritize enhancements. • Collaborate with product management, engineering, and data to shape product roadmaps and prioritize features. • Partner with product and engineering leadership to shape the company’s AI product strategy and roadmap. • Develop and communicate product vision through storytelling, high-fidelity prototypes, and working software to leadership and cross-functional partners. • Mentor and elevate design quality across the team through design reviews, feedback, and craft leadership.

🎯 Requirements

• Bachelor’s degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human-Computer Interaction, Human Factors, or a related field • 10+ years of experience or equivalent expertise designing solutions for software, web applications, or mobile native apps • 8+ years of experience or equivalent expertise using industry-standard design and prototyping tools to create low- and high-fidelity designs and define the work • Deep proficiency with AI-powered design tools and workflows, with a track record of integrating AI capabilities into the design process and championing adoption across teams • Demonstrated experience designing AI-powered products or features at scale—including conversational AI, intelligent automation, agentic workflows, personalization engines, or predictive experiences with proven ability to ship to production with real outcomes • Demonstrated expertise defining success criteria and key performance indicators (KPIs) used to measure design effectiveness • Demonstrated experience influencing, negotiating with, and gaining buy-in from stakeholders, including executive leadership • Demonstrated ability to develop an experience design discipline for an organization, including creation and facilitation of trainings, establishing design standards, and tool enablement • Excels at delivering compelling and impactful presentations and sets the example for how to use storytelling to influence and persuade others • Ability to work independently on multiple concurrent projects and provide mentorship to other designers • Ability to facilitate conversations and drive outcomes across the business • Can show examples of redesigning how product ships: abandoning the previous status quo and reinventing the process with AI at the core • Resume must include a link to your design portfolio.

🏖️ Benefits

• Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. • Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. • If you need assistance or accommodation due to a disability, you may contact us at [email protected] or by calling 828-349-5887 to speak with a member of the HR Talent Acquisition team.