Integration Analyst

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🕒 April 8

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Logo of TCP Software

TCP Software

501 - 1000 employees

Founded 1988

👥 HR Tech

☁️ SaaS

HR Tech • SaaS

TCP Software is a provider of employee scheduling, time & attendance, and workforce management solutions. Its product portfolio includes SaaS platforms (TimeClock Plus, Humanity Schedule, Aladtec, Humanity Time, ScheduleAnywhere) plus time clock hardware and integrations with ERP/HCM/payroll systems. TCP focuses on automating scheduling and time tracking to improve payroll accuracy, compliance, and labor cost management for organizations of varying sizes across industries such as education, public safety, healthcare, retail, hospitality, and manufacturing.

📋 Description

• Conduct discovery sessions with clients and partners to gather technical and business requirements • Define functional and non-functional requirements for data integrations with 3rd party enterprise platforms • Create detailed data mapping specifications and integration workflows for technical design documents • Create customer-facing overviews, implementation guides, and best practice documentation • Proactively identify potential integration challenges and define mitigation strategies • Provide support to implementation team as needed for clarification, escalated triaging, and scoping enhancements • Document lessons learned and contribute to continuous improvement of integration methodologies • Participate in pre-sales activities to support technical evaluation and scoping • Contribute to product roadmap discussions based on customer feedback and market trends

🎯 Requirements

• 5 or more years experience implementing or supporting enterprise software systems such as ERP, HCM/HRIS, Payroll, or financial management platforms. • Deep knowledge of at least one major enterprise software vendor or category of business systems • Understanding of integration patterns and methodologies (APIs, file-based transfers, middleware platforms) • Familiarity with data formats such as XML, JSON, CSV, and integration protocols (REST, SOAP, SFTP) • Familiarity with iPaaS platforms (Workato, Boomi, MuleSoft, Informatica, Zapier) • Excellent analytical and problem-solving abilities • Ability to translate complex technical concepts for non-technical audiences • Strong written and verbal communication skills • Detail-oriented with strong organizational skills • Customer-focused mindset with a consultative approach • Ability to manage multiple projects and priorities simultaneously • Experience with Agile/Scrum methodologies • Project management or business analysis certifications • Bachelors degree in Computer Science, Information Systems, Business Administration, or four additional years' experience in lieu of degree

🏖️ Benefits

• Competitive salary • 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays • 8 hours to volunteer and impact the community • Comprehensive benefits (Health/Dental/Vision/ 401K) • Employee Choice Pre-Tax Benefit

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