Mid-Market Account Manager

🕒 December 1, 2025

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Logo of TCP Software

TCP Software

501 - 1000 employees

Founded 1988

👥 HR Tech

☁️ SaaS

HR Tech • SaaS

TCP Software is a provider of employee scheduling, time & attendance, and workforce management solutions. Its product portfolio includes SaaS platforms (TimeClock Plus, Humanity Schedule, Aladtec, Humanity Time, ScheduleAnywhere) plus time clock hardware and integrations with ERP/HCM/payroll systems. TCP focuses on automating scheduling and time tracking to improve payroll accuracy, compliance, and labor cost management for organizations of varying sizes across industries such as education, public safety, healthcare, retail, hospitality, and manufacturing.

📋 Description

• Ensure that customers derive maximum value from their investment in TCP products, identify new opportunities, and collaborate with appropriate business units to ensure growth. • Achieve and exceed assigned sales revenue quota. • Conduct needs assessments at various levels and within multiple customer groups (technical, a line of business, executive, etc). • Communicate effectively how to close the gap between a customer’s current process and their desired state. • Maintain an organized database of accounts, opportunities, and associated activities. • Accurately manage, track, and precisely forecast revenue opportunities. • Communicate a compelling and concise value proposition for expanding customers. • Be responsible for territory planning and management. • Complete a minimum of 40 dials a day with 1.5 hours of talk time. • Travel up to 20%

🎯 Requirements

• Bachelor’s Degree preferred. • Up to 3 years of Account Management or Sales experience; SaaS sales are preferred, but not required. • Proven success in building pipeline 3x the size of quota • Ability to create and assess sales opportunities via a consultative approach. • Proactive, takes the initiative, detail-oriented, coachable, and a good listener. • Ability to prioritize and perform effectively under pressure. • Strong knowledge of business processes, mobile business applications, and automation • Highly motivated, results-oriented, and high-integrity professional • Exceptional telephone and interpersonal communication skills • The desire to be both a mentor and student contributing to the collective success of their team. • Ability to work well under pressure, manage competing priorities, and meet deadlines. • An outgoing, high-energy personality who enjoys new “adventures” and helping others to solve problems. • A "how can I help?" attitude - Willingness to think outside of the box to help your customers. • Proficiency using CRM automation tools such as Salesforce is a plus • Experience using Outreach, Salesforce, BoostUp, and Zoom Info is preferred, but not required.

🏖️ Benefits

• Competitive salary based on experience plus uncapped commissions • 20 days PTO and 13 days of companywide holidays • 8 hours to volunteer and impact your community • Comprehensive benefits (Health/Dental/Vision/401K) • The work/life set up you need to be successful.

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