Credit Bureau Disputes Specialist

🔥 12 hours ago

🌴 South Carolina – Remote

🌴 South Carolina – Remote

💵 $23 - $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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TD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Researches direct and indirect credit bureau disputes • Responds to customers and credit reporting agencies to ensure discrepancies are resolved • Utilizes third party data sources, internal systems and tools to research and analyze information to ensure accuracy of credit reporting • Researches and responds to disputes received directly by mail or email • Utilizes e-Oscar to quickly respond to indirect disputes • Maintains a clear understanding of current internal credit-related policies and procedures • Responsible for ensuring confidentiality of all aspects of the company’s operations • Engages internal/external partners to obtain pertinent account information • Promotes a positive team environment by demonstrating professional behavior

🎯 Requirements

• Associate's Degree or equivalent work experience • 3+ years in Financial Services • Superior analytical, problem solving and decision-making skills • Excellent verbal, written, and interpersonal communication skills • Knowledgeable of state and federal laws and agencies applicable to collections, including the Fair Credit Reporting Act (FCRA) and the Dodd-Frank Act • Knowledge of Microsoft Excel and basic computer skills; 40+ WPM and use of 10-Key pad

🏖️ Benefits

• Health and well-being benefits • Savings and retirement programs • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO) • Banking benefits and discounts • Career development opportunities • Reward and recognition