Implementation Project Management Coordinator

🔥 34 minutes ago

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TeamBuilder

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

☁️ SaaS

🤝 B2B

👥 HR Tech

💰 $895k Seed Round - Teambuilder on 2023-08

SaaS • B2B • HR Tech

<TeamBuilder> TeamBuilder is an intelligent, predictive scheduling platform purpose-built for ambulatory care that provides real-time operational intelligence to optimize staff and space utilization. The platform replaces spreadsheets and static tools with predictive analytics, schedule recommendations, and operational insights to reduce labor waste, improve coverage, and give enterprise visibility across clinics. TeamBuilder is offered as a B2B SaaS product targeted at health systems and ambulatory operations teams.

📋 Description

• Support the execution of client implementations and ensure operational excellence across our PMO • Own project administration, coordination, and follow-through across multiple client engagements • Maintain and manage project plans in Asana (milestones, tasks, dependencies) • Prepare meeting agendas, capture notes, and distribute recaps • Track action items and ensure timely follow-up across stakeholders • Maintain RAID logs (risks, issues, actions, dependencies) • Prepare status reports and internal updates • Ensure documentation is complete, accurate, and up to date • Coordinate client-facing follow-ups and next steps • Track outstanding deliverables and proactively follow up • Support training logistics and completion tracking • Maintain client-facing documentation and timelines • Draft client communications and status updates • Monitor project health, risks, and timelines • Compile risks and support mitigation planning • Assist with internal coordination across data, product, and CS teams • Support end-user rollout readiness and communication • Learn TeamBuilder implementation processes; fully own admin, tracking, and coordination • Begin leading portions of implementations (workstreams, smaller clients, or phases) • Progress to independently owning smaller implementations end-to-end • Take on more complex projects with increasing autonomy

🎯 Requirements

• ~1–3 years of experience in SaaS implementation, onboarding, customer success, or project coordination • Healthcare or healthcare technology strongly preferred • Strong organizational and execution skills (high attention to detail) • Ability to manage multiple priorities and follow through consistently • Comfortable with ambiguity and evolving processes; can operate with autonomy • Strong written and verbal communication skills to enable the team/client to be informed throughout the implementation and that expectations and timelines are clearly defined • Ability to interact professionally and connect personally in a professional environment with external clients

🏖️ Benefits

• Competitive including paid time off • Medical benefits • Potential for an annual performance bonus • Equity