Senior HR Manager – Global Remote Operations

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Teamficient

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🤝 B2B

B2B • Healthcare

Teamficient is a woman- and minority-owned company that provides managed remote-office solutions and dedicated virtual assistants to businesses. They supply trained, bilingual remote professionals and managed teams with US-based account managers, offering services such as administrative support, customer support, bookkeeping, technical support, and specialty support for driving schools and healthcare practices (including EHR support, patient scheduling, prescription coordination, and HIPAA/privacy training). Teamficient operates managed remote call centers, emphasizes training and security, and offers month-to-month engagements to help businesses scale and offload routine tasks.

📋 Description

• Lead day-to-day HR operations for a remote and globally distributed team • Manage employee onboarding, orientation, documentation, and offboarding processes • Maintain accurate employee records, organizational charts, HR files, contracts, and compliance documentation • Support workforce planning, succession planning, and organizational structure updates • Serve as a key point of contact for employee relations, workplace concerns, policy guidance, and HR compliance • Advise managers and employees on HR policies, performance expectations, documentation, and employee development • Coordinate with payroll, bookkeeping, finance, and benefits teams to ensure accurate HR and payroll-related processes • Support Ecuador-related HR and payroll compliance where applicable, including coordination of statutory benefits, local employment documentation, and government-mandated requirements • Lead performance review cycles, employee development initiatives, corrective action processes, and HR strategy implementation • Review, improve, and standardize HR policies, procedures, templates, and workflows • Ensure HR practices align with applicable labor, employment, payroll, tax, and data privacy requirements • Provide HR insights and reporting to support leadership decisions • Promote a positive, professional, compliant, and performance-driven remote work culture

🎯 Requirements

• Minimum of 5 years of proven experience as an HR Manager, Senior HR Generalist, HR Business Partner, or HR leadership professional • Experience supporting global, remote, or distributed teams • Strong knowledge of HR operations, employee relations, performance management, compliance, and HR documentation • Familiarity with Ecuador labor practices, payroll coordination, IESS, SRI, employment documentation, and statutory benefits is highly preferred • Experience integrating HR processes with payroll, bookkeeping, finance, or benefits administration • Strong understanding of labor, employment, payroll, and compliance practices • Excellent leadership, communication, problem-solving, and organizational skills • Ability to work independently in a remote environment while collaborating with international teams • High attention to detail, confidentiality, and professionalism • Bachelor’s degree in Human Resources, Business Administration, Accounting, Psychology, Law, or a related field • HR certifications such as SHRM, PHR, CIPD, or equivalent are a plus • Bilingual English and Spanish communication skills are highly preferred

🏖️ Benefits

• Competitive salary with potential increases based on performance • Full-time position, 40 working hours per week • Paid training and performance-based bonuses • Applicable statutory or government-mandated benefits, based on location and engagement structure • Long-term remote role with opportunities to influence company-wide HR strategy