Integrations and Certifications Specialist, Payment Industry

🔥 0 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of TechBiz Global

TechBiz Global

51 - 200 employees

🎯 Recruiter

Recruitment • Software Development • Consulting

TechBiz Global is a leading recruitment and software development company that specializes in connecting businesses with top-tier talent across 28+ countries. They serve clients from startups to major enterprises, providing expertise in hiring key roles in industries such as FinTech. In addition to talent acquisition, TechBiz Global offers comprehensive software development services to turn clients' visions into reality, powering digital transformations with expert engineers. The company also provides strategic CTO consulting services and flexible outstaffing and outsourcing solutions, helping businesses manage growth and optimize technology processes. Recognized as a top IT recruitment and consulting firm, TechBiz Global is dedicated to delivering personalized and innovative solutions to its clients, ensuring they have the tools necessary for success.

📋 Description

• Support Certification and Integration team members • Provide technical and operational guidance for integrations and certification tasks • Act as the fallback for the Assistant Manager Certifications and Integrations • Ensure clear task prioritization and effective workload distribution • Drive adherence to departmental KPIs and integration delivery targets • Adhere to agreed plans and schedules to deliver certifications and client integrations on time • Act as the main escalation point for complex or high-severity certification and integration issues • Own and oversee the end-to-end integration lifecycle for new and existing clients covering H2H, APIs, Webhooks, SFTP, VPNs, IPs and any new integration method that client adopts in future. • Own the end to end testing of any integration including the contents of interface files • Coordinate with Technical Units to ensure interface requirements are clearly defined and successfully delivered • Align and manage connectivity setups including SFTPs, VPNs, secure file transfers, IPs and external system access for all entities • Oversee connectivity requirements to ensure stable and secure communication channels • Be client facing and support clients with technical queries related to interface behavior and configuration requirements • Ensure all integration-related JIRA tickets (incidents, client inquiries, service requests, and change requests) are created, tracked, resolved, and documented effectively • Support the execution of online and clearing test cases based on scheme or third-party test plans • Support the completion and review of scheme-required documentation and form submissions • Maintain clear, timely, and professional communication with clients, card schemes, third parties, and internal stakeholders • Provide consistent progress updates and escalation summaries to management • Contribute to the continuous enhancement of certification and integration delivery processes and standards • Perform any other assigned tasks as required

🎯 Requirements

• MSc In Computer Science within Software Development or higher • Solid understanding of WEB API technologies • Solid understanding of SQL / ORACLE PL/SQL • Willing to learn new languages to keep abreast with latest technologies • Able to work under pressure by way of managing interruptions and constant changes in priorities • Past experience: 3+ years with integrations, API development and payments industry • Past experience in working with JIRA and Confluence is a plus. • Attention to detail and experience in a highly collaborative environment is required • Creative problem solving and end to end ownership of assignment experience necessary • Ability to work in a diverse, international environment • High emotional intelligence and outstanding communication skills

🏖️ Benefits

• Support Certification and Integration team members • Provide technical and operational guidance for integrations and certification tasks • Act as the fallback for the Assistant Manager Certifications and Integrations • Ensure clear task prioritization and effective workload distribution • Drive adherence to departmental KPIs and integration delivery targets • Adhere to agreed plans and schedules to deliver certifications and client integrations on time • Act as the main escalation point for complex or high-severity certification and integration issues • Own and oversee the end-to-end integration lifecycle for new and existing clients covering H2H, APIs, Webhooks, SFTP, VPNs, IPs and any new integration method that client adopts in future. • Own the end to end testing of any integration including the contents of interface files • Coordinate with Technical Units to ensure interface requirements are clearly defined and successfully delivered • Align and manage connectivity setups including SFTPs, VPNs, secure file transfers, IPs and external system access for all entities • Oversee connectivity requirements to ensure stable and secure communication channels • Be client facing and support clients with technical queries related to interface behavior and configuration requirements • Ensure all integration-related JIRA tickets (incidents, client inquiries, service requests, and change requests) are created, tracked, resolved, and documented effectively • Support the execution of online and clearing test cases based on scheme or third-party test plans • Support the completion and review of scheme-required documentation and form submissions • Maintain clear, timely, and professional communication with clients, card schemes, third parties, and internal stakeholders • Provide consistent progress updates and escalation summaries to management • Contribute to the continuous enhancement of certification and integration delivery processes and standards • Perform any other assigned tasks as required

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