Senior Site Reliability Engineer

🕒 April 24

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TechInsights

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1989

Semiconductor • Market Analysis • Technology

TechInsights is the authoritative information platform for the semiconductor industry, offering the world’s largest collection of unmatched reverse engineering, teardown, and market analysis. The company provides in-depth, actionable insights to aid businesses in making informed decisions about design, product development, and market strategies. Customers include successful technology companies that rely on TechInsights' analyses to make faster and more confident business decisions. Their services include detailed reports and insights on semiconductor technologies, sustainability, and trends such as 5G, AI, and automotive innovation.

📋 Description

• Own SLOs, SLIs, and error budgets for all production services; drive error budget discipline across engineering • Design reliability patterns for AI agent pipelines: LLM observability, tool-use tracking, failure detection, and graceful degradation • Architect for blast radius containment — agent failures must have bounded customer impact through isolation, circuit breaking, and rapid recovery • Mature our Canada Central/West active-active architecture toward 24-hour RTO with full regional failover • Lead incident response and post-incident reviews that produce durable fixes; maintain DR procedures through regular testing • Serve as the primary reliability liaison to Software and AI Engineering, translating requirements into actionable standards • Own CI/CD pipeline strategy (Bitbucket Pipelines, GitHub Actions) — set standards, optimize deployment frequency, and ensure teams can ship confidently • Represent reliability in architectural discussions; surface risk before it's committed to design • Own the service catalog — a living inventory of all services, AI agents, dependencies, ownership, and SLOs • Operate Datadog as the single pane of glass for service health, infrastructure, and agentic pipeline telemetry • Build AI-assisted automation to progressively reduce toil and scale the team's operational capacity

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or equivalent combination of education and experience • 6–8 years of progressive experience in site reliability engineering, platform engineering, or DevOps, with demonstrated technical leadership at the senior individual contributor level • Deep expertise in AWS (EKS, Lambda, CloudWatch, AWS Config) and multi-region architecture patterns • Proficiency with Terraform and GitOps; experience with policy-as-code (Sentinel, OPA/Rego, or equivalent) • Hands-on Datadog experience at operational depth: dashboards, SLO tracking, alerting, log management, distributed tracing • Strong containerization expertise: Docker, Kubernetes (EKS preferred) • Proficiency in Python and/or Bash; experience building operational tooling; solid understanding of Java and Spring Boot microservice architecture sufficient to make reliability and deployment decisions for EKS-hosted services • Deep expertise in CI/CD pipeline design and optimization using Bitbucket Pipelines and GitHub Actions • Familiarity with IDP tooling (Backstage, Atlassian Compass, or equivalent) strongly preferred • Experience with AI/ML workload infrastructure, LLM API integration, or agentic system operations considered a strong asset

🏖️ Benefits

• Company-sponsored training and development opportunities • Comprehensive benefits package (health, dental, vision, wellness, RRSP Matching, annual fitness reimbursement) • Flexible vacation policy • Community involvement opportunities through charitable alliances: https://www.techinsights.com/community-involvement • Wellness resources and support • Inclusive environment that prioritizes diversity, equity, and accessibility • High-growth company driven by high performance