Program Operations Coordinator

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TechnologyAdvice

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

🛍️ eCommerce

📱 Media

Marketing • eCommerce • Media

TechnologyAdvice is a media and technology company that provides insights and recommendations on business-to-business (B2B) technology products and services. The company specializes in helping organizations make informed purchasing decisions by offering expert analysis and comparisons of various software solutions including HR software, CRM, project management tools, and business intelligence systems. Through data-driven analysis and extensive research, TechnologyAdvice aims to simplify the technology buying process and provide valuable resources for businesses looking to implement new digital solutions.

📋 Description

• Launch and manage client lead generation programs, ensuring accurate setup, configuration, and timely execution • Monitor program pacing and performance to ensure goals, timelines, and deliverables are met • Track operating costs and margins and provide periodic leadership updates • Review lead delivery, asset readiness, targeting requirements, and program details for quality control • Coordinate special campaign requirements, including advanced targeting and custom delivery needs • Maintain documentation for program requirements, handoffs, workflows, and recurring processes • Review RFP requests and prepare quote inputs based on requirements, targeting, inventory, and operational feasibility • Partner with Sales, Client Success, Operations, Finance, and external teams to clarify requirements and identify delivery risks • Prepare daily and weekly program metric reports and highlight trends, risks, and improvement areas • Aggregate, reconcile, and report monthly billing data and support accurate invoicing • Serve as a primary contact for internal teams and external partners on assigned programs • Provide updates, recommendations, and risk alerts; document decisions, ownership, and follow-ups • Support onboarding of new external relationships, kickoff communications, documentation, and access setup • Evaluate workflows, tools, and documentation to identify gaps and recommend scalable process improvements • Reduce manual effort, improve visibility, and share workflow best practices across the Operations team

🎯 Requirements

• Bachelor’s degree in marketing, communications, business, or a related field, or equivalent professional experience • 3+ years of experience in program coordination, operations, campaign management, media operations, sales support, or a similar role • Strong organizational skills for managing multiple programs, deadlines, requirements, and stakeholder needs • Excellent written and verbal communication skills • High attention to detail when reviewing campaign requirements, quote inputs, reporting data, billing details, and delivery expectations • Strong analytical and problem-solving skills • Experience documenting processes, improving workflows, creating templates, or reducing manual work • Ability to work cross-functionally with Sales, Client Success, Finance, Operations, and external partners • Ability to work independently with general direction, exercise sound judgment, and escalate risks or blockers • Familiarity with digital marketing, lead generation, campaign tracking, CRM systems, reporting tools, or RFP workflows preferred • Must have a working laptop/PC, internet, and backup connection • Must be currently authorized to work in the Philippines and maintain authorization throughout employment • Employer work visa sponsorship and support are not provided • Pre-employment screening required

🏖️ Benefits

• Career growth through mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives • Flex Fridays, allowing adjustment of the 40-hour week for a full or half day off on Fridays • Remote-first culture and work from home • 14 days of annual paid time off • Regular Philippine government-declared holidays • 5 additional paid time-off days after 1 year • Philippine statutory benefits: SSS, PhilHealth, and HDMF • Corporate HMO Plan for all full-time PH employees after two months of tenure • Monthly rice subsidy under government guidelines • Headspace app wellness benefit • Bonus for presenting in the monthly speaker series