Finance Operations Director

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Technical Safety Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

Technical Safety Services is a leading provider of testing, certification, calibration, and environmental services for various industries including biotechnology, pharmaceuticals, medical devices, healthcare, academic research, and food production. With over 50 years of experience, TSS offers a comprehensive range of services such as equipment verification, controlled environment testing, microbiological services, and validation. The company is ISO 9001 certified and employs a large number of specialized technicians to ensure compliance with regulatory standards. Technical Safety Services also offers support through professional validation, commissioning, and decommissioning, making it a key partner for ensuring operational compliance and efficiency.

📋 Description

• Lead and elevate a high-performing Accounts Receivable team across billing, collections, dispute resolution, and customer account management • Drive improvements in cash flow, billing accuracy, collections effectiveness, and revenue cycle performance • Partner closely with Finance, Operations, Customer Service, and IT to streamline processes and improve operational scalability • Analyze and report on key business metrics including DSO, Aging AR, Net Collection Rate, Average Days to Bill, and Unbilled Revenue • Help optimize systems, reporting, workflows, and ERP functionality to create smarter and more efficient processes • Build a culture of accountability, collaboration, continuous improvement, and operational excellence • Play a strategic role in supporting long-term business growth and operational success

🎯 Requirements

• 8+ years leading high-volume billing and collections operations • Proven success reducing DSO and improving collections performance, with measurable impact on cash flow, aging, and overall AR performance • Experience working in fast-paced, service-oriented organizations • Comfortable navigating complex customer, billing, and operational challenges • Experience with Microsoft Dynamics ERP is strongly preferred • Bilingual (English/Spanish) required • BPO experience required

🏖️ Benefits

• Bonus and equity eligibility • Comprehensive medical, dental, and vision coverage • 401(k) with company match • Life insurance plus short- and long-term disability • Generous PTO and 10 company-paid holidays