Project Engagement Manager – SaaS

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🇺🇸 United States – Remote

💵 $90k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Tekion Corp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤖 Artificial Intelligence

💰 $250M Series D on 2021-10

Automotive • SaaS • Artificial Intelligence

Tekion Corp. is a technology company that focuses on revolutionizing the automotive retail industry through its advanced cloud-based platform. It seamlessly connects the entire automotive ecosystem, providing solutions for dealerships, manufacturers, and enterprises with a focus on consumer experience and operational efficiency. By leveraging AI-driven technology, Tekion offers personalized, end-to-end digital retail solutions that optimize customer interactions through machine learning. Tekion's platform includes features like CRM, advanced analytics, eSign, online payment, delivery technology, and personalized selling tools. It also prioritizes security and compliance, adhering to strict standards such as ISO 27001 and SOC2 Type II. Tekion enables automotive businesses to streamline operations, increase customer loyalty, and maximize profitability while providing superior service across all channels.

📋 Description

• Manages the planning and execution of customer-facing engagements, ensuring successful delivery against agreed timelines and objectives. • Acts as the primary liaison between customers and internal teams throughout the engagement lifecycle. • Coordinates cross-functional delivery efforts across Product, Engineering, Customer Success, and Services. • Tracks engagement health, risks, milestones, and deliverables, ensuring transparency and alignment. • Supports executive briefings, status reporting, and change management throughout engagements. • Collaborates with internal stakeholders to identify growth opportunities and support long-term client success. • Contributes to best practices, templates, and methodologies used in customer engagement management.

🎯 Requirements

• 6–8 years of experience in customer-facing roles, such as engagement management, program delivery, or consulting • Proven experience coordinating cross-functional programs or enterprise customer engagements • Bachelor’s degree in Business, Communications, or related field • Strong planning, communication, and risk management skills • Familiarity with CRM and delivery tools such as Salesforce, Asana, Smartsheet, or Jira • Experience in SaaS, technology, or enterprise delivery environments preferred • PMP, CSM, or other certifications are a plus

🏖️ Benefits

• Competitive compensation and generous stock options • 100% employer-paid top-of-the-line medical, dental and vision coverage • Great benefits including unlimited PTO, parental leave and free snacks and beverages • The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies • Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper • Work on the latest and coolest technologies – everything is home-grown and built ground-up • A dynamic work environment with a strong sense of community and collaboration • The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy • Exciting opportunities for career growth and development