Application Delivery & Load Balancing Engineer

Job not on LinkedIn

🕒 April 30

Citrix

VMware

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Logo of Telefónica Tech

Telefónica Tech

1001 - 5000 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

Cybersecurity • Cloud • Artificial Intelligence

Telefónica Tech is a leading company providing comprehensive digital transformation solutions. They offer a range of services including Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace solutions. Telefónica Tech works with industries such as Public Sector, Healthcare, Financial Services, Insurance, Manufacturing, and Retail to enhance their digital capabilities and ensure efficient, secure, and innovative operations. The company is committed to corporate social responsibility and employs advanced technology to support resilient, scalable, and secure digital solutions for its clients.

📋 Description

• Serve as an expert in the support of application delivery and architecture, primarily NetScaler (Citrix ADC) as well as Citrix, and VMware Horizon presentation platforms • Ensure stability and performance of Epic access layers • Lead resolution of complex incidents and provide escalation guidance • Maintain comprehensive documentation for architectures, configurations, and support procedures • Ensure compliance with security policies and regulatory requirements • Oversee certificate management, integrations, TLS hardening, and secure configurations • Support risk assessment and mitigation for external access platforms • Contribute to development and update of DR strategies • Lead testing and validation to meet recovery objectives • Work with various teams to ensure coordinated service delivery • Advise on projects and technical stakeholder access implications • Contribute to change governance and execution across platforms • Contribute to service enhancements, capacity planning, technology refresh, and tuning • Assess emerging technologies to recommend improvements in access, reliability, and clinician experience

🎯 Requirements

• Deep expertise within Citrix NetScaler /ADC, including configuration, optimisation, and troubleshooting in enterprise environments • Demonstrable experience delivering highly available, low‑latency access at enterprise scale • Strong understanding of authentication services, certificates, TLS, and secure access patterns • Strong communication and documentation skills, with ability to produce clear technical documentation for diverse audiences • Proven experience in incident management, escalation procedures, and resolution of complex technical issues • Knowledge of change governance, change management processes, and controlled deployment methodologies • Strong working knowledge of Citrix or Omnissa/VMware Horizon environments and their integration with access platforms • Professional certifications such as Citrix CCE‑V/CCP‑V, Citrix ADC, or VMware VCP • Experience in regulated, enterprise‑scale, or public sector healthcare Managed Services environments • Knowledge of ITIL processes, structured change management, and service management best practices • Experience with Disaster Recovery (DR) planning, testing, and validation to meet recovery objectives • Familiarity with Epic EHR systems and their integration with application delivery platforms • Experience in capacity planning, performance tuning, and technology refresh initiatives

🏖️ Benefits

• Training on Epic applications available to post holder • Inclusion initiatives like TogetHer (Women's network) • Employee Resource Groups including Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability

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