Teleperformance
B2B • Business Services • Recruitment
Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.
Analista de Processos Pleno – Vaga Afirmativa para Pessoas Com Deficiência
Job not on LinkedIn
October 28
🗣️🇧🇷🇵🇹 Portuguese Required
Teleperformance
B2B • Business Services • Recruitment
Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.
📋 Description
• Mapear processos usando ferramentas específicas • Desenhar fluxos atuais do processo de atendimento a clientes (internos e externos) • Identificar oportunidades de melhoria nos processos atuais, considerando produtividade (redução de tempo), qualidade (redução de erros) e segurança (redução de riscos de fraude) • Submeter os processos modificados a aprovação do cliente • Documentar de forma clara e organizada os processos, as decisões e seus aprovadores, ou seja, criar um book de processos.
🎯 Requirements
• Educação Universitária • Experiência Profissional Valorizada Menos de 1 ano
🏖️ Benefits
• Home office • Vaga Afirmativa para Pessoas Com Deficiência
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