German & English Speaking Customer Operations Expert

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🔥 0 minutes ago

🇬🇪 Georgia – Remote

💵 ₾2.9k - ₾3.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Handle inbound calls and written inquiries from customers • Provide clear, friendly, and professional support in German and English • Offer expert guidance on bookings, changes, cancellations, and travel plans • Update and maintain customer and booking data • Work closely with your team to deliver the best customer experience

🎯 Requirements

• Fluent German language skills both spoken & written • Very Good English Skills • Strong customer orientation and communication skills • Ability to interact confidently with diverse customer types • Good computer skills + fast typing • Creative, solution-oriented mindset and a strong team player • Willingness to work in shifts, weekends, and public holidays • Experience in a similar role is a plus, but not required • Residence in Georgia is required

🏖️ Benefits

• Christmas Bonus: 50% of your salary after successfully completing the probation period • Night Shift Allowance • 2000 GEL sign on bonus • Up to 2,000 GEL – Referral Bonus for successful hires • 650 Life Event Bonus • other bonus schemes • Paid Health Insurance for you and your family • Paid Training • Work from home or from the office • Fast career growth – promotion to Senior level possible after 6 months • Wellbeing offerings: yoga, pilates, events, and more • Psychological support: confidential on-site consultations with professional psychologists • Corporate benefits with partner companies • Prime location on Rustaveli Avenue with a modern office, chill-out & gaming zone • Late shift transportation

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