Operations Customer Expert, German & English Speaking

Job not on LinkedIn

🔥 1 minute ago

🇬🇪 Georgia – Remote

💵 ₾2.9k - ₾3.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Handle inbound calls and written customer inquiries • Provide clear, friendly, and professional support in German and English • Offer expert guidance on bookings, changes, cancellations, and travel plans • Update and maintain customer and booking data • Work closely with the team to deliver the best customer experience • Support travellers by answering questions, resolving issues, and guiding them toward unforgettable trips • Serve as a key connection between Booking.com and its customers

🎯 Requirements

• Fluent German language skills, spoken and written • Very good English skills • Strong customer orientation and communication skills • Ability to interact confidently with diverse customer types • Good computer skills and fast typing • Creative, solution-oriented mindset and strong team-player approach • Willingness to work in shifts, weekends, and public holidays • Experience in a similar role is a plus, but not required • Residence in Georgia is required • Fluency in both required languages is essential

🏖️ Benefits

• 2000 GEL sign-on bonus • Night shift allowance/additional compensation for night hours • Up to 2,000 GEL referral bonus for successful hires • 650 GEL Life Event Bonus • Other bonus schemes • Paid health insurance for you and your family • Paid training • Work from home or from the office • Fast career growth and promotion to Senior level possible after 6 months • Wellbeing offerings: yoga, pilates, events, and more • Psychological support: confidential consultations with professional psychologists • Corporate benefits with partner companies • Modern office on Rustaveli Avenue with chill-out and gaming zone • Late shift transportation