Field Engineer

🕒 April 29

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Teleport

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $110M Series C - Teleport on 2022-05

Cybersecurity • SaaS • Enterprise

Teleport is a platform company that provides an infrastructure identity solution unifying identity, access, and policy for humans, machines, and AI agents. It offers cryptographic identity, zero trust access, ephemeral privileges, and identity governance to secure cloud and hybrid infrastructure, agentic AI workflows, and privileged access. Teleport targets enterprise compliance and resilience, helping organizations remove credentials and standing privileges, accelerate engineering productivity, and meet regulatory requirements like FedRAMP, SOC 2, and HIPAA.

📋 Description

• Independently diagnose and resolve problems in the Teleport product, as well as in the customer environment (e.g Dockers, Kubernetes, AWS, Azure, GCP) • Maintaining a high level of customer satisfaction of account base throughout the onboarding process • Designing the customer’s architecture and advocating for best practices during the cloud or kubernetes deployment • Leading technical discussions during all Customer Onboarding sync calls as the primary technical POC • Creating and maintaining cloud and kubernetes environments to demo new features • Deploying, testing and validating new features and customer issues in kubernetes, cloud and linux environments • Work closely with our Product and Development to report and triage customer escalations • Plan, build and maintain Teleport training for new users to ensure successful migration to the Teleport product

🎯 Requirements

• 3+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles • Linux administration skills • Hands-on experience with one of the major public cloud providers; AWS, GCP, Azure. Certifications are a plus! • A strong understanding of Kubernetes and prior hands-on experience. Certification with CKA or CKAD is a plus! • Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC • Exceptional hands-on software troubleshooting, testing, and debugging skills with a tenacity to identify and resolve the technical issue that may arise • Outstanding soft skills, excellent verbal and written communication skills

🏖️ Benefits

• Extensive health coverage • Annual expense budget • Rest & recovery policies that maximize leave and your ability to recharge • Investment in your future with retirement savings plans • Equity in a US $1.1-bn business • Professional development opportunities