Solutions Engineer, LATAM

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Telnyx

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

📡 Telecommunications

☁️ SaaS

🤖 Artificial Intelligence

💰 $2.1M Seed Round on 2014-08

Telecommunications • SaaS • Artificial Intelligence

Telnyx is a modular, cloud-native platform that enables the creation of custom communications and connectivity applications. It offers a comprehensive suite of APIs accessible through intuitive SDKs and web tools. Telnyx provides AI-powered connectivity solutions, programmable networking, IoT SIM cards, and private global networks for high-quality communication services. Their platform is designed to improve customer experience through AI-powered voice solutions and offers low-latency AI services using GPU-powered infrastructure. Telnyx supports various industries by providing tools for building secure, scalable, and innovative communication and connectivity solutions worldwide.

📋 Description

• Partner with the LATAM sales team to own the technical side of customer opportunities from discovery through close • Lead technical discovery to understand customer requirements, current architecture, pain points, and business goals • Recommend integration strategies, solution architectures, platforms, and application infrastructure using Telnyx products • Deliver technical presentations, product demonstrations, workshops, and proof-of-concept support • Explain Telnyx products across Voice, SIP Trunking, Messaging, Wireless/IoT, Networking, Storage, AI, and Voice AI • Help customers evaluate Telnyx APIs, network capabilities, and communications infrastructure • Identify technical objections and work with Sales, Product, and Engineering to resolve blockers • Support customer and partner integrations in real-world environments • Build lightweight prototypes or demos that show how Telnyx products can solve customer problems • Maintain deep knowledge of Telnyx's existing and future products • Serve as the voice of the customer by sharing technical feedback with Product and Engineering teams • Support customer meetings, partner conversations, trade shows, and regional events as needed

🎯 Requirements

• 3+ years of professional experience, including at least 2 years in a client-facing technical role such as Solutions Engineering, Sales Engineering, Solutions Consulting, Technical Consulting, Support Engineering, or Technical Architecture • Strong understanding of VoIP, SIP, telecom infrastructure, networking, contact center technology, cloud platforms, APIs, or related technologies • Experience explaining complex technical concepts to both technical and non-technical audiences • Ability to translate business requirements into technical solutions and implementation plans • Strong presentation and demo skills • Experience working with sales teams during technical discovery, evaluation, POC, and closing stages • Hands-on technical curiosity and comfort learning new products quickly • Business acumen and ability to connect technical value to customer outcomes • Fluency in English plus Spanish and/or Portuguese • Based in Sao Paulo, Brazil or Mexico City, Mexico, with ability to support LATAM customers and travel as needed.

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities