Bilingual Senior Business Analyst, Web Portal

🕒 April 22

🗣️🇫🇷 French Required

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Logo of TELUS

TELUS

10,000+ employees

Founded 1990

📡 Telecommunications

⚕️ Healthcare Insurance

🔐 Security

💰 $500M Post-IPO Debt on 2023-03

Telecommunications • Healthcare Insurance • Security

TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.

📋 Description

• Partner with clients and internal teams to understand business needs • Translate requirements into detailed technical specifications • Support the design, development, and delivery of web portal solutions • Ensure solutions are user-friendly, accessible, and aligned with client expectations • Contribute to the successful migration and implementation of client portals • Lead requirements gathering through workshops and client interactions • Break down complex needs into clear, structured documentation • Collaborate on solution design and estimation discussions • Support development teams by clarifying requirements • Coordinate and participate in user acceptance testing (UAT) • Ensure accessibility standards (WCAG) are applied • Contribute to release documentation and communication • Manage priorities across multiple projects with tight timelines

🎯 Requirements

• 5+ years Business Analysis experience • 5+ years web portal/digital platform experience • Experience gathering and documenting requirements • Agile methodology experience • Experience working with developers and QA teams • Client-facing experience • Bachelor’s degree or equivalent experience • Bilingual (French and English)

🏖️ Benefits

• Collaborative and team-oriented • Project-based work with deadlines • Opportunity to grow and work on multiple initiatives • Flexible and supportive culture

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