TENTENS Tech
51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🔒 Cybersecurity
SaaS • Artificial Intelligence • Cybersecurity
TENTENS Tech is an IT company that develops and operates social discovery platforms and handles full lifecycle development — from research and analytics to launch and scaling. The company reports a team of 250+ specialists and dozens of platform launches used by millions of users. Their engineering capabilities emphasize high-load, low-latency systems (12k API requests/sec, 99% responses under 200 ms), 99. 99% uptime, and a proprietary media delivery system processing >1000 TB of photos per year. Technical expertise includes frontend and backend development (TypeScript, Go, PHP, JavaScript, Java), payments integration with PCI DSS compliance, resilient infrastructure for millions of daily users, AI/ML-driven trust & safety and anti-fraud algorithms, and AI-powered content moderation.
Customer Support Agent
Job not on LinkedIn
🕒 July 28
🗣️🇺🇦 Ukrainian Required
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TENTENS Tech
51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🔒 Cybersecurity
SaaS • Artificial Intelligence • Cybersecurity
TENTENS Tech is an IT company that develops and operates social discovery platforms and handles full lifecycle development — from research and analytics to launch and scaling. The company reports a team of 250+ specialists and dozens of platform launches used by millions of users. Their engineering capabilities emphasize high-load, low-latency systems (12k API requests/sec, 99% responses under 200 ms), 99. 99% uptime, and a proprietary media delivery system processing >1000 TB of photos per year. Technical expertise includes frontend and backend development (TypeScript, Go, PHP, JavaScript, Java), payments integration with PCI DSS compliance, resilient infrastructure for millions of daily users, AI/ML-driven trust & safety and anti-fraud algorithms, and AI-powered content moderation.
📋 Description
• Спілкуємося з англомовними клієнтами щодо наших сайтів і послуг; • Передаємо складні запити на інші відділи; • Розвиваємо професійні скіли на тренінгах та лекціях.
🎯 Requirements
• Рівень англійської від рівня B1; • Готовність працювати в нічні зміни (~6 в місяць) з 23:00 до 7:00; • Досвід роботи з клієнтами: телефоном, поштою, в чатах та/або наживо; • Ініціативність та організованість; • Бажання вчитися і розвиватися у сфері IT.
🏖️ Benefits
• Внутрішні клуби за професійними напрямками: маркетинг, розробка, фінанси, рекрутинг; • Тренінги, курси, відвідування конференцій; • Просторі та сучасні офіси у Києві та Варшаві; • Медичне страхування, корпоративний лікар.
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