Consultant – Asia Pacific

November 18

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Logo of Tessitura

Tessitura

SaaS • Marketing • Arts

Tessitura is a comprehensive system designed to support arts and cultural organizations. It offers a unified platform that integrates tools for CRM, ticketing and admissions, fundraising, memberships, marketing, and education programs. Tessitura aims to streamline operations and enhance business insights for arts organizations, driving innovation and success. The company provides solutions tailored for museums, theaters, performing arts centers, and more, helping them manage audience development and digital strategies efficiently. Tessitura also emphasizes diversity, equity, accessibility, and inclusion within its operations, promoting a collaborative and inclusive workplace environment.

201 - 500 employees

☁️ SaaS

📋 Description

• The Asia Pacific Team is responsible for the delivery and support of the full range of Tessitura Network Products and Services • Responsible for supplying essential Tessitura application consulting services to Tessitura users across the Asia Pacific region • Guide the adoption and optimal use of Tessitura, specific to each organisation and individual with whom they are engaged • Provide configuration, training and functional consulting services for projects related to the Tessitura platform • Support version and point release upgrades, product migrations, functional and technical consulting projects • Champion CRM and act as a generalist resource for the breadth of the Tessitura platform • Build and maintain trusting relationships with Tessitura members • Contribute to Tessitura technology enhancement through structured feedback on improvements and new functionality requirements

🎯 Requirements

• Broad understanding of CRM technology and its application in the arts and cultural sector • Experience in an application training, implementation or optimization role • Tessitura experience desired but not required • Demonstrated ability to work independently and effectively from a home office as part of a global, virtual company • Impeccable project documentation capabilities • Proven ability to manage multiple concurrent tasks while maintaining sharp attention to detail • Expertise in explaining technical information to non-technical audiences across organisational levels • Excellent verbal and written communication skills • Proficiency with Microsoft Office Suite • Ability to travel when projects require it (1 week per year to coincide with the regional Tessitura Learning and Community Conference)

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