Senior ServiceNow Developer

🔥 13 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

🔧 ServiceNow

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thales

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1893

🎖️ Defense

📦 Logistics

💼 Consulting

Defense • Logistics • Consulting

Thales is a global technology leader specializing in advanced aerospace, defense, and security solutions. The company develops innovative systems that integrate cutting-edge AI technologies to provide trusted services and products across various industries, including secure data communication and smart transportation. Thales is committed to sustainability and corporate responsibility, ensuring digital ethics and diversity within its workforce while pushing the boundaries of technology for a safer and more connected world.

📋 Description

• Develop, configure, and optimise the ServiceNow platform, including custom applications, workflows, integrations, scripting, and automations • Support and lead the expansion of ServiceNow capabilities across ITSM and IRM modules • Help shape the platform roadmap and future-state architecture • Gather requirements, prioritise enhancements, and deliver scalable solutions aligned with ITIL practices and organisational governance • Ensure platform reliability, security, and performance through code reviews, testing, troubleshooting, governance, and proactive monitoring • Identify opportunities for automation, process improvement, and service optimisation • Support upgrades, release management, documentation, service continuity, and operational support for critical ServiceNow applications • Provide technical guidance to stakeholders and translate business requirements into effective solutions • Establish development standards, best practices, and governance frameworks for the ServiceNow platform

🎯 Requirements

• 4+ years of experience working with ServiceNow, including ITSM, IRM, or related platform capabilities • 2+ years of hands-on ServiceNow development experience, including scripting, workflow development, integrations, and platform customisation • Experience delivering ServiceNow enhancements and projects within an enterprise or complex operational environment • Strong understanding of ITIL principles and service management best practices • Strong analytical and problem-solving skills • Excellent stakeholder engagement, communication, and interpersonal skills • Proactive, self-motivated, and detail-oriented approach • Relevant tertiary qualifications or equivalent industry experience • Current ServiceNow Certified System Administrator (CSA) certification required • Certifications such as Certified Application Developer (CAD), ITSM, IRM, or other ServiceNow specialisations highly regarded • Australian citizenship and eligibility to obtain and maintain an appropriate Defence security clearance • Successful completion of pre-employment police and, depending on role type, medical checks

🏖️ Benefits

• Competitive remuneration • Superannuation • Annual bonus • Private medical insurance • Flexible working arrangements • Annualised performance review process • Fitness Passport discount – access to a network of gyms across Australia from $15 per week • Employee discounts with affiliates (travel, car hire, technology, medical insurance) • Modernised paid parental leave • Veterans leave • Novated lease options • Personal and professional training and development opportunities • Sonder wellbeing and support partner