
1 - 10 employees
💼 Consulting
🤝 B2B
📋 Compliance
Consulting • B2B • Compliance
The Happy Customers is an EU-based customer support provider offering scalable, multilingual, GDPR-compliant support services for German SMEs, startups, and Mittelstand companies. They deliver remote-first, ISO-certified operations with flexible staffing, documented SLAs, and a 14-day pilot to start small and scale. Services include inbound voice, email/ticketing, live chat, outbound calls, social media support, case management, and quality governance with EU data hosting and compliance oversight.
🔥 2 minutes ago
Improve your chances of getting an interview by checking your resume score before you apply.

1 - 10 employees
💼 Consulting
🤝 B2B
📋 Compliance
Consulting • B2B • Compliance
The Happy Customers is an EU-based customer support provider offering scalable, multilingual, GDPR-compliant support services for German SMEs, startups, and Mittelstand companies. They deliver remote-first, ISO-certified operations with flexible staffing, documented SLAs, and a 14-day pilot to start small and scale. Services include inbound voice, email/ticketing, live chat, outbound calls, social media support, case management, and quality governance with EU data hosting and compliance oversight.
• Research and identify potential clients in e-commerce, Travel, Fintech and related sectors • Build and maintain prospect lists using LinkedIn Sales Navigator and similar tools • Draft and personalise outreach messages for email and LinkedIn campaigns • Qualify leads against the ideal customer profile • Support preparation of proposals, pitch decks and client presentations • Maintain CRM records and track outreach performance • Research European markets, competitors and pricing • Support content activities, including drafting posts and newsletters, building a content calendar, and scheduling publication • Support the talent pool by maintaining candidate records, organising language and skill data, and helping coordinate screening calls • Join client calls, take notes, and gradually take on more responsibility • Follow a structured learning plan covering sales, marketing, recruitment and operations, with weekly one-to-ones with the founder
• Currently enrolled in a Bachelor's or Master's programme (Business, Marketing, International Management, Communications or similar) • This internship must be a mandatory part of your study programme; written confirmation from your university is required, including the required duration • Available for 3–6 months, with 6 months strongly preferred • Based in Germany for the duration of the internship • Strong written and spoken English • German is a significant advantage • Interest in sales, business development or startups • Comfortable with research and structured, self-directed work • Familiarity with LinkedIn, Excel or Google Sheets • Reliable internet connection and a suitable home working setup • No prior sales experience required • Shortlisted candidates must complete a 2–3 hour practical assignment before the interview
• Direct mentorship from the founder, with weekly one-to-ones • Hands-on experience across the full client acquisition cycle, from research to proposal • Exposure to professional sales tools including LinkedIn Sales Navigator, CRM and outreach platforms • A structured learning plan covering sales, marketing, recruitment and operations • Flexible working hours around your study commitments • Fully remote within Germany • A detailed reference letter (Praktikumszeugnis) on completion • Strong possibility of continuing as a working student or in a paid role, subject to performance
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