Senior eCommerce & Customer Marketing Analyst

🔥 8 minutes ago

🌽 Illinois, North Carolina, +1 more states – Remote

🌽 Illinois – Remote 🌲 North Carolina – Remote ❄️ Minnesota – Remote

💵 $89.8k - $112.2k / year

⏰ Full Time

🟠 Senior

🛍️ E-commerce

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The Kraft Heinz Company

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2015

👥 B2C

🛒 Retail

💰 $20M Post-IPO Equity on 2019-06

B2C • Food & Beverage • Retail

Kraft Heinz is the third-largest food and beverage company in North America and the fifth-largest in the world, known for its unparalleled portfolio of powerful and iconic brands. The company is dedicated to transforming the food industry, offering a range of high-quality, nutritious foods suitable for all eating occasions, whether at home, in restaurants, or on the go.

📋 Description

• Lead analysis of eCommerce business performance, shopper marketing campaigns, customer marketing initiatives, and investment effectiveness • Build, maintain, and enhance recurring scorecards and reporting routines to track eCommerce KPIs • Synthesize customer, consumer, retailer, and internal data into clear business stories • Identify performance trends, root causes, risks, and opportunities • Own campaign and program documentation • Partner with internal cross-functional teams, agencies, vendors, retailers, to support execution and performance management • Support development of holistic digital strategy by surfacing insights and contributing thought leadership • Manage and troubleshoot invoicing and bill-payment workflows across centralized bill pay teams

🎯 Requirements

• Strong analytical foundation with experience using Excel/Sheets and other reporting or dashboard tools to analyze performance • Demonstrated ability to independently analyze sales, eCommerce, campaign, or customer performance data and identify root causes, opportunities, and actions • Proven ability to own recurring reporting, performance tracking, or campaign analysis with high independence, accuracy, and follow-through • Ability to work autonomously, manage multiple priorities, and deliver high-quality work across internal and external stakeholders • Strong communication and storytelling skills, with the ability to simplify complex data into a clear narrative • Comfortable learning new systems, datasets, retailers, and business processes quickly and applying that learning effectively • High ownership mindset with attention to detail, organization, and proactive problem-solving • Experience in CPG, retail, eCommerce, syndicated data (Nielsen and IRI), customer marketing, and/or retail media is a plus

🏖️ Benefits

• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future • Wellbeing: events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for employees and their families • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training • Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs • Financial – 401k, Life, Accidental Death & Dismemberment, Disability