Patient Care Coordinator, Specialty Pharmacy

Job not on LinkedIn

🕒 2 days ago

🏈 Alabama, Florida, +5 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🦬 Montana – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💊 Pharmacist

🚫👨‍🎓 No degree required

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Serve as the primary coordinator for patient cases • Support specialty pharmacy operations by completing prior authorization documentation • Schedule medication deliveries • Facilitate document retrieval within required timelines • Provide exceptional customer service in a phone-based environment • Perform claim adjudication tasks • Collaborate with pharmacists, technicians, and healthcare professionals • Conduct welcome calls and outreach to help new patients onboard • Maintain accurate patient records from initial contact through case closure • Use multiple software platforms to manage authorizations and patient communication • Identify and document case concerns for leadership review • Uphold patient confidentiality and follow internal policies

🎯 Requirements

• High school diploma or equivalent • Registered Pharmacy Technician licensure • Minimum of 2 years of healthcare or specialty pharmacy experience • Strong computer proficiency including Windows, Excel, and Word • Comfortable working in a phone-based environment • Strong verbal and written communication skills • Ability to work independently and collaboratively in a fast-paced environment • Preferred: National Certified Pharmacy Technician (PTCB) • Preferred licensure in AL, FL, TN, MT, OH, TX, or NY

🏖️ Benefits

• Medical insurance • Vision insurance • Dental insurance • Well-being and behavioral health programs • 401(k) • Company paid life insurance • Tuition reimbursement • 18 days of paid time off per year • Paid holidays • Leaves of absence