Payment Specialist

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Ensure accurate, timely posting of payments and adjustments • Analyze payment activity and identify trends • Resolve discrepancies to support accurate reimbursement • Process patient and insurance refunds for overpayments • Review contracts and ensure appropriate claim adjustments • Communicate findings to leadership and meet quality assurance expectations

🎯 Requirements

• One year of experience in billing, cash posting, or collections, preferably in healthcare • Proficiency with computers and Microsoft Office • Knowledge of medical terminology • Ability to work effectively in a fast‑paced, multitasking environment • Experience with CPR+ or Caretend (preferred) • Experience with HCPCS, ICD‑10, and medical billing practices (preferred) • Familiarity with third‑party payer guidelines and reimbursement practices (preferred) • Strong communication, organization, and problem‑solving skills (preferred)

🏖️ Benefits

• Comprehensive range of benefits focusing on whole health • Medical, vision, dental insurance • Well-being and behavioral health programs • 401(k) plan • Company paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence