Senior Quality Review and Audit Manager

Job not on LinkedIn

5 hours ago

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Logo of The Cigna Group

The Cigna Group

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Provide strategic leadership and oversight for the Quality Readiness and Performance Solutions Team • Lead and develop a management team overseeing multiple layers of Quality Reviewers and Quality Supervisors • Engage regularly with direct reports and key business stakeholders to set direction, review performance, and drive continuous improvement • Serve as the executive authority for Quality processes • Facilitate cross-functional collaboration with supervisors and matrix partners • Champion organizational change by evolving the Quality model • Apply comprehensive business acumen and a broad perspective to develop innovative solutions • Deliver executive-level presentations and complex visual analyses for senior leadership

🎯 Requirements

• High School Diploma or equivalent required • Bachelor’s degree or advanced degree highly preferred • 5+ years’ senior management or equivalent leadership experience • Ability to interface with varying levels of leadership • Deep expertise in Cigna US Employer products (Medical, Dental) and contact center operations preferred • Demonstrated excellence in data analysis, strategic decision-making, and complex problem-solving • Superior relationship-building skills • Mastery of Microsoft Word, Excel, and PowerPoint for executive reporting and analysis • Ability to thrive in a dynamic, virtual environment

🏖️ Benefits

• medical • vision • dental • well-being and behavioral health programs • 401(k) with company match • company paid life insurance • tuition reimbursement • a minimum of 18 days of paid time off per year • paid holidays

Apply Now

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