Staff Software Engineer – Amazon Connect

Job not on LinkedIn

November 13

Apply Now
Logo of The Hartford

The Hartford

Insurance • Finance • B2C

The Hartford is a well-established insurance company offering a variety of products including auto, home, and business insurance. With over 200 years of experience, it caters to both individuals and small to midsize businesses, providing tailored insurance solutions and employee benefits. The company is particularly known for its AARP-endorsed auto and home insurance programs, which offer exclusive benefits and discounts for members.

10,000+ employees

Founded 1810

💸 Finance

👥 B2C

📋 Description

• Lead the design and implementation of Amazon Connect solutions. • Oversee the integration of Amazon Connect with other AWS services such as Amazon Lex, AWS Lambda, Amazon S3, and Amazon Kinesis. • Provide technical guidance and mentorship to team members. • Ensure the scalability, reliability, and performance of contact center solutions. • Collaborate with stakeholders, including senior leadership, to gather requirements and deliver solutions. • Conduct code reviews and ensure adherence to best practices and coding standards. • Troubleshoot and resolve technical issues related to AWS services. • Implement security best practices to protect sensitive data. • Stay updated with the latest AWS technologies and industry trends.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field • 8+ years of experience in software development and cloud computing • Extensive experience with Amazon Web Services (AWS), particularly Amazon Connect • Strong knowledge of AWS services such as Amazon Lex, AWS Lambda, Amazon S3, and Amazon Kinesis • Proficient in Infrastructure as Code (IaC) such as Terraform • Experience with IBM API Connect (APIC) or heavy exposure with creating and implementing and integrating Rest & SOAP APIs • Proven experience in leading technical projects and teams • Excellent problem-solving skills and the ability to troubleshoot complex technical issues • Strong communication and collaboration skills • AWS certification is required

🏖️ Benefits

• short-term or annual bonuses • long-term incentives • on-the-spot recognition

Apply Now

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