Care Manager

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🔥 4 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

👔 Manager

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The Helper Bees

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

Healthcare Insurance • SaaS • Wellness

The Helper Bees is a company that offers innovative solutions for aging-in-place, focusing on providing non-medical services that enable older adults to live independently at home. The company has built a comprehensive platform that supports payers and service providers by integrating services such as long-term care insurance claims support, home care, and digital invoicing. With a nationwide network of credentialed service providers, The Helper Bees ensures quality and streamlined care delivery through ongoing monitoring and a seamless payment process. Their platform helps reduce healthcare costs, improve health outcomes, and supports families throughout the claims process by collaborating with Long-term Care Insurance Carriers and Medicare Advantage Plans.

📋 Description

• Researching, assessing, and planning interventions to support clients facing social, emotional, economic, and environmental challenges • Communicate with clients and their families to build a rapport and understanding of the caregiver journey • Be skilled in motivational interviewing techniques to successfully interview and engage individuals with differing levels of health needs • Document communication and intervention activity accurately and consistently • Mentor and serve as a subject matter expert to new and junior team members • Effectively manage caseloads and hit touchpoint goals for outreach at each engagement level

🎯 Requirements

• Strong background in and real-world geriatric case management or coordination experience required • Experience in one or more of the following areas highly preferred: Social Services, Care Coordination, Healthcare Navigation, Public Health, Community Organizing, Volunteer Work • 1 year of relevant experience in a customer service or similar role preferred • High Volume Call Center experience is a plus! • Bachelor degree in Psychology or Social Work preferred

🏖️ Benefits

• Flexible remote work at approved locations within the United States • Reasonable accommodations to qualified individuals with disabilities • Equal opportunity employer with diversity, equity, and inclusion priorities