Operations – HR Manager

🕒 May 15

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HireBoost

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

HireBoost is a recruitment platform that helps companies enhance their remote teams by hiring top talent in Latin America. By leveraging a network of highly qualified professionals, HireBoost enables businesses to save on operational costs and improves the hiring experience for both candidates and clients. The platform focuses on facilitating smooth collaboration and communication, ensuring that companies can connect with professionals who meet their technical and cultural needs while also providing a great candidate experience.

📋 Description

• Monitor team efficiency and capacity metrics on a weekly/monthly basis • Track performance indicators and provide regular reports to leadership • Identify bottlenecks and recommend solutions to improve team productivity • Post job openings across multiple platforms and manage applicant tracking • Sort and screen resumes, conduct initial phone screens, and coordinate interviews • Own the complete onboarding process for new team members including paperwork, training schedules, and first-week orientation • Serve as first point of contact for general HR questions and employee concerns • Handle routine employee disputes and workplace conflicts; escalate complex issues to leadership • Process and manage payroll accurately and on time • Monitor sales compliance with regulatory requirements and company policies • Conduct regular compliance audits using established checklists • Implement approved services and software, including vendor coordination, setup, and team training • Evaluate current systems and processes for efficiency; identify improvement opportunities • Develop and maintain protocols for handling common client situations

🎯 Requirements

• 4-5 years of operations experience, preferably in professional services, financial services, or tax industry • Direct experience in Operations and Business Operations management • Experience working in small, new, or startup companies • Proven experience managing recruitment and onboarding processes • Hands-on experience with payroll processing and HR administration • Strong understanding of compliance monitoring and documentation • Experience evaluating and implementing software/technology solutions • Demonstrated ability to design processes and create standard operating procedures • Excellent problem-solving skills and sound judgment for employee and client situations • Proficiency with HRIS systems, payroll software, and project management tools • Strong analytical skills with the ability to track and report on operational metrics

🏖️ Benefits

• 100% remote from anywhere in Latam