Digital Growth Strategist

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🕒 May 14

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Logo of Primacy

Primacy

51 - 200 employees

☁️ SaaS

SaaS

Primacy is a company that requires JavaScript to verify users are not robots as part of its online presence or platform. It is likely focused on providing internet-based services or products that require such verification processes.

📋 Description

• Own senior-level relationships across a portfolio of strategic clients, serving as a trusted advisor on growth strategy, digital transformation, customer experience, data/MarTech, and go-to-market optimization. • Diagnose & design solutions: connect enterprise goals to customer journeys, omnichannel content, accessibility/compliance, analytics, and performance marketing. • Conduct market, customer, and competitive analyses to diagnose business challenges, identify growth opportunities, and develop actionable strategic recommendations. • Lead initiatives to grow Primacy’s vertical practices and increase revenue. • Partner with executive leadership and Business Development teams to develop strategic recommendations, and take strategy leadership roles in presales engagements. • Set excellence standards for the industries’ portfolios (quality, content throughput, client satisfaction) and lead reviews/retrospectives. • Codify and scale knowledge: build playbooks (e.g., college, bank, manufacturing company, provider experience, payer member journeys, biopharma HCP engagement, annuities, insurance), case studies, and enablement materials. • Stay ahead of industry trends, emerging technologies, customer behavior shifts, and digital innovation opportunities to continuously evolve client recommendations and agency capabilities. • Represent Primacy externally through industry events, speaking engagements, roundtables, published content, and strategic partnerships.

🎯 Requirements

• 10+ years experience in digital strategy, management consulting, customer experience, growth strategy, or digital transformation roles • Experience in one or more of our four verticals is required: Healthcare, Higher Education, Manufacturing, and Financial Services • Deep understanding of the industry(s) market forces, customer journeys, and the digital ecosystem (ie: AI, Healthcare tech stacks like Epic, CMS, CRM, Salesforce, analytics, personalization, accessibility, HIPAA/security considerations, Financial and Healthcare regulatory practices) • Track record of winning and growing accounts, crafting proposals, setting clear KPIs, and delivering ROI • Published thought leadership and frequent speaking engagements in healthcare, higher ed, fin serv, and/or manufacturing • Proven ability to build productive relationships with VP/SVP/C suite leaders and influence complex stakeholder environments • Builder’s mindset: ability to create (POVs, frameworks, tools) and lead cross functional teams to execute at pace • Communication excellence: compelling storyteller with outstanding written, verbal, and visual communication skills • Familiarity with AI, advanced analytics, and emerging digital technologies prefer • Bachelor’s degree required; advanced degree (MBA, MPH, MS) preferred.

🏖️ Benefits

• Unlimited PTO • Medical, Dental, Vision, 401k plus match • Annual performance bonus eligibility • Ongoing training opportunities • Planned outings and team events (remote workers included!)

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