Quality Representative

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🔥 26 minutes ago

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Richmond Marketing

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 B2C

Marketing • B2C

Richmond Marketing is a direct-to-consumer specialist company focused on building brand presence and creating loyal customers for its clients. The company executes marketing campaigns and provides market-specific insights and feedback. It employs both traditional and non-traditional marketing techniques, offering comprehensive training and development for employees in CRM systems, product knowledge, and consumer psychology. Richmond Marketing prides itself on transparency, integrity, and a fun work environment. The company partners with local retailers, trade shows, and events to help brands connect with customers personally. Its mission is to offer marketing services that promote products with professionalism and integrity, while also providing excellent career opportunities for its employees.

📋 Description

• Carry out Routine Maintenance (Cleaning Beer Lines in Bars & Restaurants on a planned routine schedule). • Install and maintain draught equipment to keep our draught beer to industry-leading standards. • Install and maintain other dispense and equipment from our portfolio of brands. • Maintain and monitor Richmond equipment in trade and drive a quality experience in trade for the full Richmond Portfolio. • Perform scheduled maintenance calls to customer premises to inspect, clean and maintain draught beer lines and other dispense equipment. • Install Taps, Fonts and the fixtures and fittings required to dispense draught beer, and other products. • Respond to emergency call outs, and repair or replace dispense equipment. • Deliver high quality standards to all aspects of the role. • Adhere to all company policies and procedures and maintain high standards of appearance, behaviour and discipline. • Build key relationships with Customers and Business Developers. • Feedback leads and potential sales for Richmond brands. • Assist in the visibility of all Richmond products, equipment and POS in trade.

🎯 Requirements

• Experience in cleaning draught beer lines in bars or restaurants is an advantage but not a requirement as full training will be provided. • Strong communication skills are essential and will be needed when dealing with account managers and staff. • They must be able to work unsupervised and complete journey plans in a planned, and in the most efficient manner possible. • Candidates must be eligible to drive in Ireland and have a full clean driving licence. • They should have a strong customer focus and be able to maintain a high level of productivity in all aspects of the role. • They should also have a strong teamwork focus and ensure full liaison with other team members and departments. • He/she will have the potential to understand and deliver strong customer service and have an understanding of quality SLAs (Service Level Agreements).

🏖️ Benefits

• No specific benefits listed