Viva Wallet
501 - 1000 employees
💳 Fintech
🏦 Banking
🛍️ eCommerce
💰 Private Equity Round on 2022-12
Fintech • Banking • eCommerce
Viva Wallet is a leading European cloud-based neobank revolutionizing the payments landscape. Their mission is to change how businesses engage in financial transactions by leveraging cutting-edge technology and providing localized, end-to-end advanced digital payment solutions across 24 markets in Europe. With over 20 years of R&D, they respond to the fragmented European payments arena with a diverse portfolio of services built entirely on Microsoft Azure cloud infrastructure, enabling local adaptation and flexibility. Advocating for a sustainable cashless economy, Viva Wallet delivers a comprehensive array of digital payment services, including the innovative tap-on-phone technology for mobile payment acceptance and customizable payment gateways. Their offerings feature 24 payment methods and aim to enhance the payment experience in multiple languages and currencies, ultimately boosting conversion rates for businesses.
Client Relationship Representative
Job not on LinkedIn
🕒 June 24
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Viva Wallet
501 - 1000 employees
💳 Fintech
🏦 Banking
🛍️ eCommerce
💰 Private Equity Round on 2022-12
Fintech • Banking • eCommerce
Viva Wallet is a leading European cloud-based neobank revolutionizing the payments landscape. Their mission is to change how businesses engage in financial transactions by leveraging cutting-edge technology and providing localized, end-to-end advanced digital payment solutions across 24 markets in Europe. With over 20 years of R&D, they respond to the fragmented European payments arena with a diverse portfolio of services built entirely on Microsoft Azure cloud infrastructure, enabling local adaptation and flexibility. Advocating for a sustainable cashless economy, Viva Wallet delivers a comprehensive array of digital payment services, including the innovative tap-on-phone technology for mobile payment acceptance and customizable payment gateways. Their offerings feature 24 payment methods and aim to enhance the payment experience in multiple languages and currencies, ultimately boosting conversion rates for businesses.
📋 Description
• Promote the company services by visiting clients’ premises; • Assist merchants with verification and activation processes; • Monitor and analyze portfolio performance; • Provide in-person support and consultation for existing customers; • Engage in both system-scheduled and self-initiated activities; • Ensure new merchants in the assigned portfolio complete registration; • Support existing merchants in maintaining active usage; • Escalate issues by opening cases for problems beyond their resolution scope; • Present product features and benefits to clients in a compelling manner; • Travel to meet clients and attend industry events.
🎯 Requirements
• 2+ years of experience in business development within a fast-paced environment preferably a financial services institution, or to the retail / hospitality (Horeca) business verticals; • Understanding of financial products / services features and advantages; • Experience in working with Customer Relationship Management (CRM) systems; • Outstanding negotiation skills; • Strong organizational and diary management skills; • Resiliency and the ability to handle objections; • The ability to deal with a diverse client base; • Computer literacy & tech mindset; • Fluent in English.
🏖️ Benefits
• Bonus, capped at an additional 18 months salary per annum. • Private medical health insurance. • 25 Days holiday + bank holidays. • Car and laptop allowances. • Company mobile phone. • Fuel and parking expense allowance. • A diverse multi-cultural working environment. • 9am-5:30pm working hours Monday to Friday.
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