Bioscience Live Sales Chat Representative

Job not on LinkedIn

10 hours ago

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

🦀 Maryland – Remote

Although this job is listed in Maryland, this company may be open to hiring remote in other states.

+2 more states

🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote

💵 $41.1k - $61k / year

⏰ Full Time

🟢 Junior

🤑 Sales

🦅 H1B Visa Sponsor

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Thermo Fisher Scientific

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Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

📋 Description

• Use product features, benefits, and applications to qualify leads and initiate the sales process • Provide an outstanding digital experience for customers through thermofisher.com web chat • Triage web-based sales leads and ensure the customer is directed to the appropriate selling resource • Facilitate information flow between customers, sales reps/account managers, technical sales specialists, customer service, and technical services • Log opportunities in Salesforce.com

🎯 Requirements

• Bachelor’s Degree in a Life Sciences field or related lab experience • Requires a minimum of 0-1 years related work experience (i.e. customer services, telephone experience) • Demonstrated proficiency with computer applications, including MS Word, Excel, Outlook, PowerPoint • Knowledge of life sciences and workflows or hands-on laboratory experience in a research lab setting, particularly in the area of genomics • Experience in remote selling (phone or digital) and customer consultation is desired • General knowledge of the assigned product portfolio and/or customer segment required • Can communicate in English • Practical understanding of the sales process & buying cycle • Strong interpersonal skills, positive demeanor, and professional mannerisms

🏖️ Benefits

• Competitive remuneration • Annual incentive plan bonus • Healthcare • Employee assistance and family support programs, including commuter benefits and tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) • Accident and life insurance • Short- and long-term disability • Retirement and savings programs, such as competitive 401(k) plan • Employees’ Stock Purchase Plan (ESPP)