Field Service Engineer II

Job not on LinkedIn

October 22

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Assemble, install, repair, test, calibrate and maintain electro-mechanical instrumentation and systems supported by TDX • Inspect and/or test electronic and mechanical parts and components to drawing tolerances and written specifications • Ensure continued external customer satisfaction with products by providing high quality and timely service and repair of electromechanical systems and products • Basic problem solving, installation, maintenance and service repair needs on designated equipment following technical service manuals • Completing Preventative Maintenance and Field Upgrade Modification per instructions • Ordering and handling repair parts cycle times • Keeping up to date on administrative responsibilities • Maintaining daily communications with customers to ensure resolution and proper follow-up • Maintaining tools and test equipment properly and ensuring they are calibrated • Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements • Applying internal processes to resolve customer service delivery issues

🎯 Requirements

• A Bachelor of Science Degree in mechanical or electrical engineering • Three years of field equipment service experience • Familiarity and prior experience with Tecan automation hardware/software preferred • Hands on experience maintaining, calibrating, repairing electromechanical medical device • Ability to read and use schematics and wiring diagrams • Ability to follow verbal directions and perform procedures as assigned • Experience in reading, understanding, and implementing written and/or verbal assembly, test and inspection procedures • Knowledge of bench top electromechanical assembly, problem solving, repair and testing techniques • Ability to solder • Must communicate clearly both written and verbal • Comfortable operating Windows 7 & 10 and have knowledge that including, but not limited to, Microsoft Office Professional • Familiarity with HLA Laboratories, testing procedures. • Knowledge of Mechanics, Fluid mechanics and thermodynamics • Basic Input/Output Systems, use of machines and tools

🏖️ Benefits

• Adherence to all Good Manufacturing Practices (GMP) Safety Standards • Laboratory Setting • Some degree of PPE (Personal Protective Equipment) required

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