Field Service Engineer

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment • Deliver technical support for advanced technology • Build strong relationships with customers across research institutions, universities, and industrial facilities • Resolve complex hardware and software issues • Conduct preventive maintenance • Train users to ensure optimal system performance • Respond to urgent customer needs • Follow safety protocols and work in cleanroom environments when required • Travel to customer locations as needed

🎯 Requirements

• Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience installing, troubleshooting, repairing and calibrating sophisticated analytical instruments • Ongoing technical training and certifications required • Demonstrated expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems • Strong diagnostic and problem-solving abilities for hardware and software issues • Excellent interpersonal communication skills and proven ability to build positive customer relationships • Professional working proficiency in English; additional languages beneficial • Ability to read and interpret technical documentation, schematics, and engineering drawings • Proficiency with Windows operating systems, networking, and standard business software • Valid driver's license and ability to travel 25-50% • Physical ability to lift up to 50 lbs and work in laboratory environments • Ability to work independently while maintaining strong team collaboration • Availability to respond to urgent customer needs • Must follow all safety protocols and be able to work in cleanroom environments when required

🏖️ Benefits

• Professional growth and development opportunities • Ongoing technical training and certifications • Reasonable accommodation for individuals with disabilities • Benefits and privileges of employment

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