Global Process Owner, SAP

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🕒 May 20

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• The role owns SAP end-to-end for Commercial Packaging within CTD and acts as the formal global process owner. • This includes defining, deciding, and enforcing global SAP process standards across all CTD sites operating SAP, with authority to drive compliance and escalate where required. • The role serves as the primary SAP point of contact within CTD and the key interface between business stakeholders and PSG IT and Group IT teams responsible for ERP systems. • The role gathers and translates business requirements into robust SAP process designs, ensuring alignment between operational needs and IT standards. • It leads end-to-end process mapping, gap analysis, and solution design, ensuring SAP modules are properly integrated and support seamless operational flows across manufacturing, inventory, planning, and order-to-cash processes. • The role works closely with business and IT through the full lifecycle of SAP-related initiatives, including requirements definition, design, testing, deployment, and post-production stabilization. • A core responsibility of the role is to build sustainable SAP capability within CTD, which includes establishing and leading a network of site-level SAP SMEs and key users, defining training concepts, organizing enablement initiatives, and providing ongoing coaching and support. • The role identifies and drives process and system improvements that enhance efficiency, data quality, and operational control.

🎯 Requirements

• Extensive experience working with SAP in a manufacturing or supply-chain-driven environment, preferably within pharmaceuticals or life sciences. • Broad, end-to-end SAP knowledge across multiple modules is required, with a strong understanding of how those modules interlink to support integrated operational processes. • Proven track record of stabilizing, standardizing, or improving SAP usage in complex operational settings. • Comfortable operating at the intersection of IT and the business. • Experience working through full solution lifecycles, from requirements and design through deployment and stabilization. • Strong stakeholder management and communication skills, with the ability to engage effectively with both technical and non-technical audiences at all levels of the organization. • Self-motivated individual who can operate autonomously, make clear decisions, and enforce standards in a matrix environment. • Strong change management mindset, comfortable coaching and developing key users. • Familiarity with KPIs, reporting, and basic analytics tools is beneficial.

🏖️ Benefits

• Health insurance • Professional development opportunities • Paid time off

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