Salesforce Change Lead

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🕒 May 8

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The Spot

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

📚 Education

SaaS • Marketing • Education

The Spot is a company dedicated to advancing knowledge and expertise in Salesforce and Pardot marketing automation. Through guides, advanced tips, and community engagement, The Spot provides resources and tools for setting up and managing marketing campaigns efficiently on Salesforce platforms. Key aspects include the Marketing Cloud, Account Engagement (formerly Pardot), and the Employment of AI to enhance marketing strategies. The company also offers courses and consulting services to help users develop their skills and optimize their Salesforce and Pardot ecosystems.

📋 Description

• Craft tailored change enablement strategies that align with client business goals and culture. • Serve as a trusted advisor to clients, helping them navigate the "people side" of technical change. • Facilitate dynamic user training sessions and workshops that empower teams to embrace new tools. • Analyze key performance indicators (adoption rates, engagement) to refine strategies and demonstrate impact. • Mentor internal Sercante teams on change best practices to elevate our collective delivery. • Advance our reputation as industry leaders in Change by developing innovative new offerings that will enhance our toolkits and cement our status as trusted, best-in-class partners to our clients. • Champion thought leadership by contributing to blogs, events, and industry discussions.

🎯 Requirements

• 7+ years of proven success in leading change management and organizational transformation for technology implementations. • A deep understanding of Salesforce and CRM ecosystems. • Marketing Automation Platform experience is a plus. • Mastery in facilitation, confident in leading workshops, training sessions, and stakeholder interviews. • Strategic vision to define success metrics and ability to interpret data to prove adoption ROI. • Proficiency in program design, instructional design, content and course development, and multiple forms of media development and deployment. • Exceptional communication skills, capable of influencing everyone from C-suite executives to daily end-users. • Agility to manage multiple high-profile projects simultaneously without losing focus on the details.

🏖️ Benefits

• Great results will be recognized and celebrated. • You’ll work in an environment with teammates who have your back. • You’ll receive competitive pay and benefits that recognize your impact and support you inside and outside of work.