Director of Community

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2 days ago

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The Suite

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B2B • SaaS

<The Suite> The Suite is an invite-only, AI-enhanced professional network and events platform that connects C-suite and senior executives in curated peer communities (e. g. , Legal, Finance, Executive) to share insights, solve complex problems, and build trusted relationships. It combines a proprietary AI-driven member platform, private communities, and curated in-person/virtual events to help leaders make faster, better decisions through peer expertise.

51 - 200 employees

🤝 B2B

☁️ SaaS

📋 Description

• You'll own the design, launch, and growth of programs that foster connection, learning, and belonging including peer groups, Clubhouses, courses, and ambassador initiatives. • Launching and sustaining high-trust peer groups with consistent attendance and measurable satisfaction. • Partnering with the events teams to plan and run Clubhouses and ad hoc gatherings that address real-time member interests. • Managing and enabling steering committees, local chapter leaders, and ambassadors with quarterly touch-points, hosting opportunities, and clear KPIs for engagement on our member platform and beyond. • Building repeatable program models that scale efficiently while maintaining quality and intimacy. • You'll own adoption and engagement for the Braintrust, the L Suite's AI-enabled member platform. • Driving consistent usage through member onboarding, content strategy, and AI-powered insights. • Partnering closely with the product team to inform feature development and ensure new tools drive measurable adoption. • Tracking engagement health through dashboards, content analytics, and feedback loops. • Leveraging AI dashboards to continually assess community health. • Present progress and recommendations in quarterly business reviews with leadership. • You'll be expected to increase participation, retention, and satisfaction across the member journey.

🎯 Requirements

• 4-6 years of experience building and scaling professional or member-based communities, ideally in tech, venture, or executive networks. • Proven success with end-to-end ownership of community programs that drive engagement and retention. • Exceptional relationship-builder who thrives on connecting with senior leaders and fostering high-trust, high-value interactions. • Strong communicator and storyteller who can turn member data and insights into compelling narratives and strategic recommendations. • Skilled in using data and analytics to measure community health and inform decision making. • Fluent in using community and CRM platforms to track engagement, optimize workflows, and inform programming • Self-directed and deeply committed to delivering exceptional member experiences.

🏖️ Benefits

• Offers Equity • Offers Bonus