Think Academy U.S
51 - 200 employees
📚 Education
Education
Think Academy U. S. is an educational institution offering comprehensive online math courses for students from Pre-K to high school. These programs are designed to build a solid math foundation, enhance problem-solving skills, and prepare students for advanced topics and competitive exams like AMC 8 and AMC 10. With campuses in several locations including Cupertino, Irvine, and Bellevue, Think Academy uses gamified teaching methods and practical exploration to improve spatial cognition and logical deduction. It is WASC accredited and provides both online and offline evaluations to customize learning plans for students.
Customer Service Representative, Mandarin Required
🕒 April 1
🗣️🇨🇳 Chinese Required
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Think Academy U.S
51 - 200 employees
📚 Education
Education
Think Academy U. S. is an educational institution offering comprehensive online math courses for students from Pre-K to high school. These programs are designed to build a solid math foundation, enhance problem-solving skills, and prepare students for advanced topics and competitive exams like AMC 8 and AMC 10. With campuses in several locations including Cupertino, Irvine, and Bellevue, Think Academy uses gamified teaching methods and practical exploration to improve spatial cognition and logical deduction. It is WASC accredited and provides both online and offline evaluations to customize learning plans for students.
📋 Description
• Responsible for enrolling trial courses for clients, setting up new classes in the system, managing student transfers between classes, processing student refunds, and handling the mailing of course materials. • Recommend suitable classes based on students' learning progress to ensure the smooth delivery of educational services. • Assist teaching staff with additional tasks as needed, such as gathering student feedback, coordinating teacher schedules, and participating in course quality assessments.
🎯 Requirements
• Bachelor's degree or above, has strong interest in Education-related fields. • Quick to learn and master the basic knowledge required for work, with a strong sense of customer service. • Strong sense of responsibility, meticulous in work, with good communication and problem-solving skills. • 1–3 years of experience in the education-related customer service field is a plus, but not required. • Bilingual proficiency in both English and Mandarin is Required.
🏖️ Benefits
• $20/per successful long-term class conversion (Bonus)
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