Executive Director, Revenue Cycle, Patient Access Transformation

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🕒 May 1

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Logo of The Wilshire Group

The Wilshire Group

11 - 50 employees

⚕️ Healthcare Insurance

🏢 Enterprise

Healthcare Insurance • Consulting • Enterprise

The Wilshire Group is a consultancy firm that specializes in optimizing revenue cycle operations and IT solutions for the healthcare industry. They provide services in patient access, health information management, revenue integrity, and billing for both hospital and professional settings. The firm focuses on enhancing financial experiences by partnering with clients to solve complex challenges at the intersection of operations and technology. The Wilshire Group is dedicated to helping organizations maximize their EHR investments and improve revenue recognition and workflow optimization, ensuring consistent and proven results.

📋 Description

• Provide strategic and operational leadership for enterprise-wide front-end revenue cycle services, patient access operations, and ambulatory scheduling functions • Drive financial performance, improve access to care, and optimize workflows • Lead large-scale Epic and EMR-enabled transformation initiatives across a health system or multi-site organization • Balance strategic vision, financial discipline, and hands-on operational expertise to improve efficiency, patient experience, and organizational performance

🎯 Requirements

• Bachelor’s degree in Business, Healthcare Administration, or related field required • Master’s degree (MBA, MHA, or related discipline) preferred • 15+ years of progressive healthcare leadership experience in revenue cycle, patient access, or ambulatory operations • Demonstrated experience managing call centers or access centers in a healthcare environment • Strong Epic (or similar EMR) implementation and optimization experience required • Proven track record in budget management, financial oversight, and operational performance improvement • Experience leading multi-site or enterprise-level healthcare operations strongly preferred.

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