Senior Credentialing, Licensing & Provider Operations Coordinator

🕒 May 14

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Logo of Tia

Tia

201 - 500 employees

Founded 2017

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness

Tia is a healthcare provider offering comprehensive, compassionate care tailored specifically for women, available both in-person and virtually. With a focus on holistic and integrative health, Tia supports women through their entire health journey, providing services in primary care, gynecology, mental health, acupuncture, skin care, and more. The company emphasizes a patient-centered approach that empowers women, addressing both physical and mental health needs. Tia includes a team of specialized providers, such as OB/GYNs, nurse practitioners, and acupuncturists, and collaborates with top-tier health systems to extend care. The company is committed to providing personalized care solutions that consider the diverse socio-economic and cultural backgrounds of its patients, using an empathetic approach to enhance women's healthcare experiences.

📋 Description

• Manage day-to-day credentialing and re-credentialing workflows for Tia’s provider network. • Support medical licensing workflows for MDs, DOs, NPs, PAs, and RNs across multiple states, including tracking requirements, deadlines, renewals, and application status. • Track onboarding progress and help ensure providers are licensed, credentialed, enrolled, and compliant before go-live. • Maintain tracking for APP supervision agreements, collaborative practice filings, and related state-specific requirements. • Maintain accurate, audit-ready provider files and monitor expirables such as licenses, DEA registrations, certifications, and other required documentation. • Communicate with providers, internal teams, health system partners, credentialing teams, and licensing entities to move open items forward and resolve delays. • Maintain trackers, update status reports, flag risks early, and communicate timelines, blockers, and next steps to Clinical Operations and physician leadership. • Partner with People Ops, Clinical Ops, and other internal teams to support provider onboarding, compliance, and provider operations projects.

🎯 Requirements

• 3+ years of experience in healthcare operations, credentialing, licensing, provider enrollment, provider onboarding, or provider data management • Experience supporting credentialing and/or licensing workflows for providers such as MDs, DOs, NPs, PAs, or RNs • Familiarity with medical licensing boards, CAQH, payer enrollment, provider documentation, and credentialing processes • Strong attention to detail and ability to manage complex provider data accurately • Strong organizational skills with the ability to manage multiple providers, deadlines, applications, and renewals at once • Comfort working in Google Sheets, Microsoft Excel, trackers, and credentialing or provider operations systems • Clear, proactive communication style with strong follow-up and follow-through • Ability to partner professionally with providers, physician leadership, internal teams, health system partners, and external credentialing or licensing entities • Comfort working in a fast-paced environment where priorities may shift.

🏖️ Benefits

• Medical, dental, and vision benefits effective day one • Paid time off, sick leave, and dedicated learning time off • Professional development support • Other role-specific benefits

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