Partnerships and Partner Success Executive

September 29

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Tide

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Finance • Fintech • B2B

Tide is an all-in-one business finance platform designed to help small and medium-sized enterprises (SMEs) manage their business finances more efficiently. It offers a range of services including business bank accounts, accounting tools, invoice management, business loans, and expense tracking. Serving over 1 million contractors, freelancers, and scaling businesses worldwide, Tide provides free business accounts and a host of integrated business tools. Tide is not a bank itself, but partners with ClearBank to offer FSCS-protected bank accounts, and it is regulated by the Financial Conduct Authority for electronic money and payment services. The platform is particularly popular in the UK, serving over 10% of all SMEs in the region, and it aims to simplify financial management for business owners so they can focus on what they love doing.

501 - 1000 employees

Founded 2015

💸 Finance

💳 Fintech

🤝 B2B

📋 Description

• Assist in executing go-to-market strategy for Germany • Help close new partnerships from initial outreach to contract closing • Ensure smooth partner onboarding and engagement • Support and manage existing partners to drive member acquisition and retention • Develop scalable processes and strengthen long-term partner relationships • Support the German Senior Partnership Manager and Global Partnerships Director in day-to-day partnership activities • Create assets and work closely with Legal to create contracts • Identify and reach out to potential partners • Build and nurture relationships with partners across various industries • Ensure high partner satisfaction and retention through clear communication and collaboration • Support contract preparation, onboarding processes, and CRM data management • Contribute to analysing partnership performance and outcomes • Collaborate closely with marketing, sales, and product teams to align efforts and improve partner value

🎯 Requirements

• Enthusiasm for small businesses and digital financial services • Proactive mindset and excitement about helping to build something new from the ground up • Interest in partner relationship management and long-term partner success • Some practical experience or internships in partnerships, sales, customer service, or regulated industries experience • Well organised and experience in using analytics tools like Looker • Full professional proficiency in German and English • Self-motivated and eager to learn in a fast-paced, growing company • Team player with a positive, solution-oriented attitude • Comfortable working in an agile environment • Desirable: Experience in the fintech, payments, or business banking space • Desirable: Interest in developing both sales and partner success strategies • Desirable: Experience working with CRM tools or in partner/customer success roles

🏖️ Benefits

• 25 days of paid leave per year • Additional 3 days of paid leave for volunteering or L&D • Professional L&D budget • Extended Parental Leave • Mental health support through Plumm • A one-off home office budget • Work and travel globally - up to 90 days per country outside of your home country • Team socials • Sabbatical Leave • Option to take your work device as your own • Flexible workplace model supporting both in-person and remote work