Account Manager – Tieto Tech Consulting

Job not on LinkedIn

🕒 May 16

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Tietoevry

10,000+ employees

🤖 Artificial Intelligence

🏢 Enterprise

⚕️ Healthcare Insurance

Artificial Intelligence • Enterprise • Healthcare Insurance

Tietoevry is a global company specializing in creating innovative technology solutions that drive business transformation in the era of data, cloud, and automation. With a focus on AI and digital futures, Tietoevry operates through five specialized end-to-end units: Tietoevry Care for modernizing Nordic health and social care, Tietoevry Industry for digitalizing core industry processes, Tietoevry Banking for scalable banking solutions, Tietoevry Create for accelerating digital agendas, and Tietoevry Tech Services for enterprise IT modernization. The company emphasizes sustainable practices and responsible AI, aiming to unlock business potential across various sectors including healthcare, finance, and energy.

📋 Description

• Promote and sell BICS as a leading international Messaging Hub for traffic worldwide. • Manage messaging relationships with customers within the assigned portfolio and optimize profitability. • Perform daily monitoring of customer traffic, win-back actions, promotions, and related commercial activities. • Facilitate cross-selling opportunities with customers. • Negotiate termination rates with existing accounts to maintain competitive cost structures. • Coordinate activities aimed at maximizing traffic volumes, including fraud management activities. • Monitor traffic volumes daily to prevent illegal termination, AIT. • Participate in and coordinate investigations of fraud cases together with customers and suppliers. • Ensure proper implementation of commercial relations within the operational framework. • Coordinate financial, technical, legal, and administrative matters related to the messaging business.

🎯 Requirements

• 3+ years of experience in Account Management, Sales, or Customer Relations. • Hands-on experience in telecom wholesale messaging, with strong focus on A2P SMS. • Upper-Intermediate English level or higher. • Good analytical and negotiation skills. • Experience working with international customers. • Ability to travel abroad several times per year for conferences and business events.

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible working arrangements

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