Data Scientist – NLP, NLU

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November 20

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Tiger Analytics

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Artificial Intelligence • B2B • Consulting

Tiger Analytics is a leading AI and analytics consulting firm that specializes in leveraging data science and machine learning to provide strategic business insights across various industries. They offer services in data strategy, AI engineering, and business intelligence to enable data-driven decision-making and digital transformation for their clients. Tiger Analytics collaborates with top technology partners like Microsoft, Google Cloud, and AWS to deliver cutting-edge solutions. They serve a diverse range of sectors including consumer packaged goods, healthcare, and finance, helping businesses operationalize insights and differentiate with AI and machine learning technologies.

1001 - 5000 employees

Founded 2011

🤖 Artificial Intelligence

🤝 B2B

📋 Description

• - Analyze customer inputs, feedback, and interactions with our chatbot and voice bot platforms to uncover trends, patterns, and areas for improvement. • - Collaborate with bot developers and conversation designers to refine and improve the platform’s NLU, ensuring a smoother, more intuitive user experience. • - Cluster large volumes of conversation data into meaningful topic groups to better understand user intent and improve targeted product enhancements. • - Generate solutions using Large Language Models (LLM) to enhance the capabilities of our AI-driven platforms. • - Generate insights from data to guide the product team on customer-driven feature developments, helping shape the future of our products. • - Identify common customer pain points, complaints, and preferences, and translate these into actionable recommendations for improving the customer experience. • - Leverage your expertise in Generative AI to explore and implement advanced solutions for conversational AI improvements. • - Work with cross-functional teams, including product, conversation designers, and bot developers, to ensure that insights are accurately applied, and improvements are effectively implemented.

🎯 Requirements

• - 5+ years of experience in Data Science with a strong focus on NLP technologies and Generative AI. • - Proficiency in Python and experience with unsupervised learning methodologies. • - Demonstrated ability to analyze large sets of customer data and translate insights into actionable product improvements. • - A deep understanding of NLU concepts and their application in real-world AI systems, particularly in chatbot or voice bot platforms. • - Strong communication skills to collaborate effectively with cross-functional teams and present findings to both technical and non-technical stakeholders.

🏖️ Benefits

• This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility. • ***Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.***