
10,000+ employees
Founded 1998
📡 Telecommunications
👥 B2C
☁️ SaaS
Telecommunications • B2C • SaaS
TIM Brasil is a telecommunications company that provides a variety of mobile, internet, and digital services in Brazil. They offer plans with extensive coverage, including 5G technology, and have an app called Meu TIM that allows users to manage their accounts, make payments, and access services conveniently. With a focus on customer experience, TIM Brasil aims to deliver high-quality connectivity and additional benefits to its users.
🕒 September 1
🗣️🇧🇷🇵🇹 Portuguese Required
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10,000+ employees
Founded 1998
📡 Telecommunications
👥 B2C
☁️ SaaS
Telecommunications • B2C • SaaS
TIM Brasil is a telecommunications company that provides a variety of mobile, internet, and digital services in Brazil. They offer plans with extensive coverage, including 5G technology, and have an app called Meu TIM that allows users to manage their accounts, make payments, and access services conveniently. With a focus on customer experience, TIM Brasil aims to deliver high-quality connectivity and additional benefits to its users.
• Maintain current revenue from existing customers • Increase share of wallet by selling mobile services to fixed-line customers and fixed-line services to mobile customers within the existing base • Strategically, efficiently, and distinctively target customers who do not yet generate revenue for TIM • Delight customers through relationship management and appropriate event-based engagement • Closely monitor customer churn, bad debt, and collection and service-blocking processes • Work collaboratively with Channel Development, Marketing, and Customer Solutions teams • Ensure that solutions agreed with customers are fully delivered and activated
• Experience in the large-enterprise corporate market • Reside in Araçatuba, Presidente Prudente, or the surrounding region • Own a vehicle • Bachelor's degree in Business, Engineering/IT, or Marketing, plus a postgraduate qualification
• Flexible Benefits Program • Medical and dental insurance, extendable to eligible dependents • Prescription drug benefit, extendable to eligible dependents • Wellhub (formerly Gympass) • Meal and/or food allowance • Financial Wellness Program • Private pension plan • Company-provided mobile phone with unlimited data and a voice allowance • Agreements and partnerships with more than 3,000 companies and institutions • Online English course, extendable to one family member or friend • Internal training and professional development program • Profit sharing • My First Benefit – financial assistance for children up to 2 years of age • Childcare reimbursement for parents • Flexible work arrangements and schedules • Happy Day – a day off during your birthday month • Extended leave for maternity, paternity, marriage, and adoption • Transportation allowance
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